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Managed Services by Iron City Innovations | Org Refinements and Easy Support

Solid Solutions & Dependable Support - tailored towards You & Your Company

Salesforce Consultants
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1
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6

Description

Iron City Innovations is the newest Managed Services Provider in the Salesforce ecosystem, and delivers enterprise-grade managed services support for Small-Medium Sized businesses of a wide variety of industries. Our Approach We'll start by understanding where you need help. If you have pain-points, we'll start there and get those eliminated as quickly as possible. Or if your system is already running smoothly, but you want to expand it to streamline additional business processes, we'd be happy to build that for you! Regardless of the initiative, our internal processes and digital infrastructure enable us to efficiently handle and turnaround your requests, then deploy them smoothly into Production for your users. Our Values Quality over Quantity: We believe in doing things right, right off the bat. Our formalized testing methodology is how we 'shift left' - shortening the time and effort from initial concepts to reality in Production. No Customer Left Behind: We pride ourselves in putting our customers 1st. We don't bring on any new clients until the needs of existing customers are met. The ICI Promise: Treat your Org as if it was our own. Treat your Data as if it was our own.

Highlights

Golden Touch: We pride ourselves in our quality of work, and clean, clear UI/UX.

Adaptability: Whether you want to review every change before it's released to Production, or if your time is very limited, we got your back. We'll thoroughly test and only deploy stuff that's proven to work and that we feel confident in.

Transparency: Invoices include daily breakdown of Tickets/Initiatives worked on. And of course, upfront transparent estimates for you to approve before work begins.

Provider Details

Iron City Innovations
Pittsburgh, PA

Born out of a desire to deliver higher-quality solutions while providing a better customer experience, ICI is the newest Salesforce Managed Services/Consulting Team ready to help you and your organization. Common things we’re great at solving: •Poor or unintuitive UI / UX •Clunky or cumbersome business processes •Slow or inefficient business processes •Lack of centralized process •Lack of clarity on status or other data points on any given record •Poor data quality •Lack of insight into Teams’ Activities •No consistent KPIs •Lack of process controls •Wide open free-for-all access / lack of internal security •The need for new features / clouds / functionality •General headaches and pain points encountered while using Salesforce Whether your system needs a minor touch-up or a complete overhaul, we’d love to alleviate the pain points you’re experiencing. Reach out to us and learn how we can help you and your team!

Geographic Focus

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Countries

United States

Languages

Supported Languages

English