HigherEchelon - HigherEchelon, Inc. - AppExchange
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HigherEchelon

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 112
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 97
  • Year this company was founded Founded 2009
370+ person SDVOSB with over 100 professionals in the Salesforce division.

An SDVOSB Summit-level Partner helping organizations modernize and execute missions effectively with Salesforce. Our trademarked JourneyNav approach ensures seamless implementation while navigating compliance, delivering results, and maximizing adoption.

Highlights

  • We provide a white-glove experience delivering custom solutions from an award-winning, all-U.S. based team with deep experience serving clients.
  • Certified in Public Sector Solutions with two implementations successfully completed, experience in helping Public Sector clients secure Authority to Operation (ATO) status. Level II Specialist: (Customer 360 Platform; Experience Cloud; Managed Services;
  • Level II Specialist: (Customer 360 Platform; Experience Cloud; Managed Services; Sales Cloud; Public Sector). Level I Specialist: (Einstein; Service Cloud; Healthcare and Life Sciences)


Description

HigherEchelon, Inc., a service-disabled veteran-owned small business (SDVOSB), delivers Salesforce development and implementation services to public sector, private, and commercial clients, modernizing and optimizing their organizational processes.####As a registered Summit Certified Salesforce consulting partner, HigherEchelon holds over 500 Salesforce certifications across multiple disciplines. We specialize in configurations for Public Sector Solutions, have RMF experts on staff, and assist clients in securing an ATO for Salesforce solutions.####Our team of 100+ skilled Salesforce professionals uses an Agile framework focused on technology and process to maximize platform value. We have a deep understanding of Salesforce tools to achieve optimal results for a wide range of government and commercial clients.####We emphasize a “clicks, not code” approach wherever possible to streamline operations, reduce complexity, simplify long-term maintenance, and keep costs low—aligning with Salesforce's best practices.

Geographic Focus

Languages

English

About HigherEchelon, Inc. HigherEchelon, Inc. (HE) is a service-disabled veteran owned small business (SDVOSB) providing Salesforce development/implementation support services to public sector, private sector, and commercial clients to modernize and improve organizational processes. We also work to reduce or eliminate the use of custom code in Salesforce solutions everywhere possible to streamline operations. This approach is encouraged by Salesforce; it reduces complexity, supports maintenance, and keeps overall costs down. We utilize an Agile framework with a focus on technology and process to enhance the business value of the Salesforce platform. HE has an expert understanding of what tools to use in Salesforce’s portfolio to achieve the best results for clients, and has a highly skilled and experienced team of professionals who provide services to a variety of government and commercial clients. Additionally, HE is a registered Summit Certified Salesforce consulting partner with over 100highly experienced professionals. HE has developed a specialization in configurations for the Public Sector Solutions offering, has RMF experts on staff, and can assist with securing an ATO for Salesforce solutions.

Headquarters
Arlington, VA
Phone
(215) 356-2895
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