Habenae Consulting

We help you deploy, revamp or extend the use of your Salesforce platform to integrate and automate Sales, Marketing and other business processes. Our Salesforce expertise includes:####- Systems integration with other IT platforms##- Best practices for increasing productivity##- World-Class reporting and analytics##- Training and deployment##- Support and Maintenance####Our Salesforce Sales Cloud expertise includes:##- 360-Degree View of the Customers integrating internal and 3rd party data sources.##Customer Asset and Product Management (i.e. bundles, tiers, SKUs and complex discount structures)##- Salesforce‘s CPQ, 3rd CPQ tools and Custom-built CPQ##- Opportunity life cycle (from lead to order)##- Multi-layer Approval processes##- Sales Teams set-up for New Business, Account and Territory Management, including monitoring the usage of Consumables, Up-selling and Cross-Selling####Our Service Cloud expertise includes:##- Queues and Omni Channel Implementation##- Live Agent system setup##- Email to Case setup, including advanced email processing##- Setting up Knowledgebase and Case management processes##- Implementing Service Level Agreements##- Implementing Field Service Lightning