Maximus Consulting Services - Maximus, Inc. - AppExchange
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Maximus Consulting Services
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 8
  • Year this company was founded Founded 1975
Maximus Consulting Services
Reinventing what’s possible for our federal customers
Trusted digital solutions for every federal challenge

Maximus leverages Salesforce Service Cloud to provide secure, connected digital solutions that support a 360-degree view of communications between government agencies and the people they serve.

Highlights

  • This Managed Service offering integrates leading cloud technologies: Salesforce Service Cloud, AWS Connect, and Success KPI, along with Human-Centered Design principles and practices to deliver government services that positively impact lives.
  • Certified Salesforce consultants will guide your through your requirements and design a purpose-built solution to meet your mission
  • For more than 40 years, Maximus has been providing critical government information and services to millions of citizens. Our mission continues to be grounded in partnering with agencies to drive successful mission outcomes and serve citizens with empathy.


Description

Welcome to the future of customer engagement, where every interaction becomes an extraordinary experience. The Maximus Total Experience Management Solution is not just a service — it’s a commitment to elevating your customer relationships to a whole new level. It is a total experience management solution that seamlessly integrates people, experience, data insights, and secure technologies, into one digitally powered platform to reimagine government service delivery. ##Maximus offers deep Salesforce CRM experience across compliance domains including FedRAMP Moderate and High. Our teams are skilled in Salesforce implementations with and integration with value-add components such as communications platforms, Service Desk systems, document management solutions, quality assurance, workforce management, sentiment analytics and business intelligence/analytics and reporting solutions. We are experienced in bringing the power of artificial intelligence to the art of customer care.

Geographic Focus

Languages

English

About Maximus, Inc. When you choose Maximus, you are choosing secure, total experience management. At Maximus, we put the customer, and your stakeholders, at every point in the journey, and continuously ask ourselves, "How can the citizen experience be improved?". With the power of partners like Salesforce, Maximus works hand-in-hand to develop a solution that meets your mission. ####Maximus delivers leading-edge digital solutions utilizing a mission-focused, technology-enabled, outcomes-oriented approach. Maximus is a leader for government omni-channel engagement solutions. As a trusted partner, Maximus’ capabilities include AI/ML, Cyber Security, Application Development & Modernization, FedRAMP-authorized Cloud Solutions, Infrastructure Architecture & Engineering, and Emerging Business & Technology Solutions, and Strategy Consulting to meet the mission and move people forward. ####Maximus holds a spot on the Washington Technology Top 100 for the past five years, and in 2022 was in the top 20. Maximus is also an awardee of the Northern Virginia Technology Council (NVTC) tech 100 companies for the past four years, demonstrating our expertise and commitment to our community.##https://maximus.com/awards

Headquarters
McLean, Virginia