Salesforce on Alibaba Cloud Consulting & Implementation
IT Consultis (ITC) can empower brands with Salesforce on Alibaba Cloud (SFOA) consulting, onboarding, migration, implementation, and conduct seamless system integrations connecting SFOA with your local business systems (WeCom, WeChat, Social CRM, CDP...)
Highlights
- Connect Salesforce on Alibaba Cloud seamlessly with your local customer engagement platform (WeChat, WeCom clienteling), local business systems (E-Commerce, Marketing Automation, ERP, POS...), and your global CRM (Salesforce Global)
- Localize your global clienteling app for China and connect it with WeCom and Salesforce on Alibaba Cloud to streamline clienteling operations and data flows
- Ensure compliance with local data regulations (China Personal Information Protection Law)
Description
With 14+ years of experience in China, ITC helps businesses navigate the market’s complexities and optimize their CRM strategy using Salesforce on Alibaba Cloud (SFOA). As an award-winning digital transformation consultancy, we are working with partners across B2C/B2B sectors (Luxury, Education, Hospitality, Automotive, Pharma...)
1. Consulting: Build a seamless data flow between your China and global systems & create a strategic CRM roadmap to boost customer engagement and sales.
2. Migration & Data Transition: Securely move from your existing CRM to SFOA or adapt your global setup for China.
3. Customization & Development: Configure Salesforce to fit your needs & develop custom applications.
4. System Integration: Connect SFOA with WeChat, WeCom, e-commerce, ERP, POS, and other systems for unified data and cross-platform functionality.
5. Advanced Analytics & Reporting: Gain deeper insights with tailored dashboards and analytics.
6. Change Management & Training: Equip your team with the skills to maximize Salesforce adoption.
7. Continuous Optimization: Ensure long-term success with ongoing improvements.
Geographic Focus
Languages
About IT Consultis (ITC) IT Consultis (ITC) is a multi-award-winning Digital Transformation Consultancy in China and APAC, empowering the most ambitious Fortune 500 companies with the right strategy & execution playbook leveraging MarTech, e-Commerce, and Omnichannel solutions to grow revenue, engagement, and loyalty. Recognized as Greater China Agency of the Year in 2023 (Gold) and 2024 (Bronze) for our CRM, Clienteling, and Data services, we’re not just navigating the future of digital commerce; we’re creating it.