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Business Integration Partners - BIP

Our Customer Platforms CoE turns CRM into real growth for enterprises

Overview

See How Business Integration Partners - BIP Works

Our delivery is end-to-end — Strategy, Design, Delivery, Adoption
Our approach is based on low-code/no-code over hard-coded customization, with MuleSoft integration and Agentforce AI
We are Salesforce Consulting Partner since 2022 with 400+ certified professionals (including the Low-Code Enablers Network)

BIP is an independent, Italian-founded European management consultancy (2003) with a strong digital edge: 6,500+ professionals, 14 countries, 700+ active clients and 16 years average tenure with top clients, operating across Italy, EMEA and the Americas. The Customer Platforms Centre of Excellence serves mid-to-large enterprises on CRM and customer platforms with 400+ professionals (including the Low-Code Enablers Network), 20+ clouds, 80+ clients and 15+ industries. Delivery is end-to-end — Strategy, Design, Delivery, Adoption — favouring low-code/no-code over hard-coded customization, with MuleSoft integration and Agentforce AI, underpinned by a four-phase CRM maturity model from strategic alignment to evolution roadmap. Salesforce Consulting Partner since 2022 and Authorized Cloud Reseller since 2025; two-time New Logo Partner Award winner (2023–2024); Platinum Sponsor at Salesforce World Tour, Agentforce World Tour Milan, Dreamforce 2025 and Dreamforce 2026.