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Salesforce Support & Managed Services for Nonprofits - Fresh Perspective Group

We’ve been there. We’ve done it. We can help.

Salesforce Consultants
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
1
Certifications
The number of certifications held by people at this organization that align to competencies
3

Description

We are The Fresh Perspective Group (TFPG), and we simplify technology for nonprofits through a full suite of Salesforce services. Whether you’re tackling urgent tech issues or planning for strategic changes, we’re here to support you. Our services include help desk style Support with unlimited questions, Fix for resolving urgent issues on your current systems, Refine for continuous system improvements, and Expand for strategic growth and system expansions. With every TFPG engagement, you’ll get a dedicated team that’s as passionate about your mission as you are, plus a personalized Client Hub for real-time updates and easy access to support. TFPG brings deep cross-cloud expertise and hands-on experience with Salesforce technologies, including Nonprofit Cloud, NPSP, Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Experience Cloud, Customer 360, and more. We specialize in everything from Einstein 1, Tableau, and CRM Analytics, to Data Modeling, Workflow Automation, Data Migration, Security & Permissions, User Training, User Adoption, Business Process Mapping, and Change Management.

Highlights

Salesforce Managed Services & Consulting: We empower nonprofits to maximize their Salesforce investment with expert support, managed services, implementations, and strategic consulting, all aligned with your unique goals.

All-Inclusive Salesforce Support: Unlimited questions, expert 1:1 sessions, developer access, and nonprofit-specific guidance — all for one flat fee, with no extra cost for multi-cloud support.

Quick and Impactful Results: Whether you need quick fixes or long-term optimization, we deliver fast, effective solutions without the need for lengthy discovery.

Provider Details

The Fresh Perspective Group
Kelowna, British Columbia

The Fresh Perspective Group (TFPG) is a technology services firm dedicated to helping nonprofits overcome their technology challenges with a focus on what truly matters: people. We believe technology should serve your mission, not complicate it. That’s why we lead with a people-first mentality, ensuring your team feels heard, seen, and considered at every step. Our Salesforce Managed Services deliver immediate, tangible results—streamlining processes and empowering your staff to focus on impact, without getting bogged down by tech issues. We know how frustrating it is when technology becomes a roadblock to progress. That’s why we deliver tailored solutions that solve your toughest challenges—without unnecessary delays or drawn-out discovery phases. Our goal is simple: to empower your team, improve efficiency, and make sure your technology not only supports but enhances your mission. Whether you need system maintenance, admin support, or strategic planning, we ensure your Salesforce environment works for you today and is ready to scale for tomorrow.

Geographic Focus

Shows the regions where the provider operates or has done business
Countries

United States • Canada

Languages

Supported Languages

English