Connect - Conn3ct - AppExchange
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Connect
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 3
  • Year this company was founded Founded 1990
Connect
Contact Centres are evolving fast
1 of 1 : Contact Centres are evolving fast
Customer Experience Innovators - ServiceCloudVoice - Amazon, Five9, Genesys

Connect Managed Services has years of knowledge and experience in Contact Centre AI & Customer Self-Service with Salesforce ServiceCloudVoice, Amazon Connect, Five9 and Genesys.

Highlights

  • • Custom solutions to address business challenges
  • • Proven track record with customers an won globally recognised awards
  • • We have specialist teams that can work agile or waterfall with your teams


Description

We were founded in 1990 and located in 4 continents, we have over 1300 global customers across multiple industries. We have a proven track record of success and have won awards for our innovative customer solutions. We are part of various programs with have many competencies, we maintain a Salesforce Practice, Conversational Practice, Generative AI Practice, Genesys and Five9 Practices just to name a few.

Geographic Focus

International United Kingdom

Languages

English

About Conn3ct Connect are the independent communications experts who can transform how your organisation communicates - both internally and externally. We deliver solutions and services that join up your employee and customer communications across platforms, across sites and across countries, in three core areas: Contact Centres, Unified Communications and Network Services. We provide simple, elegant solutions to the most complex problems.

We have over 20 years in the Contact Center space and we are an Advanced AWS Partner specialising in Amazon Connect, we are also a Salesforce Consulting Partner and a Genesys Gold Partner.

We specialise in Salesforce Service Cloud Voice (SCV) with Amazon Connect and Genesys Cloud for Salesforce Service Cloud Voice.

Headquarters
90 Fenchurch St London, EC3M 4ST
Phone
+442079503200