Connect - Conn3ct - AppExchange
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Connect
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 3
  • Year this company was founded Founded 1990
Connect
Contact Centres are evolving fast
Customer Experience Innovators - ServiceCloudVoice - Amazon, Five9, Genesys

Connect Managed Services has years of knowledge and experience in Contact Centre AI & Customer Self-Service with Salesforce ServiceCloudVoice, Amazon Connect, Five9 and Genesys.

Highlights

  • • Custom solutions to address business challenges
  • • Proven track record with customers an won globally recognised awards
  • • We have specialist teams that can work agile or waterfall with your teams


Description

We were founded in 1990 and located in 4 continents, we have over 1300 global customers across multiple industries. We have a proven track record of success and have won awards for our innovative customer solutions. We are part of various programs with have many competencies, we maintain a Salesforce Practice, Conversational Practice, Generative AI Practice, Genesys and Five9 Practices just to name a few.

Geographic Focus

International United Kingdom

Languages

English

About Conn3ct Connect are the independent communications experts who can transform how your organisation communicates - both internally and externally. We deliver solutions and services that join up your employee and customer communications across platforms, across sites and across countries, in three core areas: Contact Centres, Unified Communications and Network Services. We provide simple, elegant solutions to the most complex problems. ####We have over 20 years in the Contact Center space and we are an Advanced AWS Partner specialising in Amazon Connect, we are also a Salesforce Consulting Partner and a Genesys Gold Partner.####We specialise in Salesforce Service Cloud Voice (SCV) with Amazon Connect and Genesys Cloud for Salesforce Service Cloud Voice.

Headquarters
90 Fenchurch St London, EC3M 4ST
Phone
+442079503200