Opptymizer: Salesforce & Agentforce Consulting | APAC

Opptymizer helps organisations engineer better customer operations on Salesforce. Senior consultants and forward-deployed engineers work with your team from discovery and solution design through deployment and ongoing improvement. We design Agentforce experiences for customer and employee workflows. For WhatsApp, an agent can understand intent, use approved business context, take permitted actions and hand conversations to a person when needed. The same design principles extend across service, sales, marketing, loyalty and internal operations. Useful AI starts with governed context. We connect CRM, Data 360 and operational systems so agents can act within defined permissions, grounding and audit controls, with clear human handoff. AI Force is Opptymizer’s AI-assisted coding practice. Project context, cross-model review, version-controlled changes, automated tests and consultant approval help teams move faster without giving up accountability. We pair Salesforce strategy, architecture, integration and delivery with practical AI capabilities. Our aim: customer operations that are connected, measurable and ready to improve.