Ticketing Automation with ITSM/ITAM - gauvaas Inc. - AppExchange
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Ticketing Automation with ITSM/ITAM

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 1
  • Year this company was founded Founded 2024
A change that can evolve your system

How? If you have a Salesforce and ITSM applications like (ServiceNow, FreshWorks, Jira) and your partners and agents can raise tickets directly from Salesforce Application itself. No need to login to ITSM tool as a User or send an email to support desk.

Highlights

  • Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud
  • Travel, Transportation, Education, Banking, Financial, Call Center, Technology, Public sector, Manufacturing, Electronics


Description

How? If you have a Salesforce and ITSM applications like (ServiceNow, FreshWorks, Jira) and your partners and agents can raise tickets directly from Salesforce Application itself. No need to login to ITSM tool as a User or send an email to support desk. ####How many ways it will help your Organization?##- Reduce licenses for ITSM/ITAM tools for temporary agents##- Contact can view his tickets under contact page layout itself, no need to login ITSM or call support to check status.

Geographic Focus

Canada
Ontario

Languages

English

About gauvaas Inc. At Guavaas Inc., we pride ourselves on our extensive expertise in Salesforce solutions. Our team comprises highly skilled Salesforce experts who are adept at leveraging the full range of Salesforce's capabilities to drive your business forward. We specialize in various Salesforce cloud types, including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud, ensuring that every facet of your organization’s needs is addressed with precision and efficiency.####Our Salesforce professionals are proficient in customizing and optimizing Salesforce environments to align perfectly with your business objectives. From implementing and configuring Salesforce solutions to providing ongoing support and maintenance, Guavaas Inc. is committed to delivering top-tier service that enhances productivity and fosters growth. With our deep understanding of Salesforce’s robust features and cloud solutions, we ensure that your business leverages the best tools available to stay ahead in a competitive market.

Headquarters
Toronto, ON, Canada
Phone
6472229784
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