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Salesforce Customer 360 Services – Powered by DFX5
Precision-Built Customer 360 Solutions for Complex Enterprises.
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 1
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 11
DFX5 helps connect every touchpoint—sales, service, marketing, and commerce—into a single, unified customer view. Our experts design and implement scalable Salesforce Customer 360 solutions that drive personalization, automation, and measurable growth.
Description
We design and implement scalable Salesforce Customer 360 solutions that drive personalization, automation, and measurable business outcomes. As specialists in AWS and CX transformation, we bridge Salesforce with cloud-native platforms to unify data across CRMs, ERPs, CDPs, and voice channels. Our services include strategic planning, architecture design, multi-cloud integration, and identity resolution to deliver a trusted 360-degree customer record. We enable real-time engagement through AI-powered personalization and journey orchestration, supporting advanced contact center experiences and omnichannel continuity. Whether you're modernizing your tech stack or scaling globally, DFX5 delivers enterprise-grade Customer 360 solutions built for performance, clarity, and growth.
Highlights
Deep Multi-Cloud Expertise We combine Salesforce and AWS to deliver seamless, high-performance architectures across CX, data, and infrastructure.
CX-Centric by Design Our solutions are built with customer experience at the core—enhancing personalization, retention, and engagement across every channel, including voice and contact centers.
Proven Enterprise Delivery From strategy to execution, we deliver scalable, secure, and compliant implementations tailored to complex enterprise environments.
Provider Details
DFX5 is a global cloud consulting company that transforms ideas into enterprise-grade solutions. We specialize in technical cloud enablement and services across customer engagement platforms, machine learning and AI, DevOps, serverless architecture, microservices and APIs, mobile and web applications, and fully managed cloud operations. Our clients range from innovative startups to large-scale enterprises worldwide.
Geographic Focus
India
Languages
English • Spanish