Salesforce Implementation & Innovation
Our team brings 30+ years of Salesforce experience with both new implementations and continuous innovation. We focus on people first, then build the tech to best support them, helping to foster a culture of innovation that doesn't stop with go-live.
Highlights
- Drove a 100% increase in referral partner activation through the development of a proprietary loan officer database and search tool built within the Salesforce and CRM Analytics platforms.
- Developed an insurance quoting solution that reduced agent time to quote by more than 80% and training time by 10% while providing valuable insights into agent best practices. Top agents increased capacity by 2X.
- Implemented Financial Services Cloud for a large mortgage company (2000+ loan officers) which drove integration of point-of-sale, loan origination, and CRM capabilities and provided executive management with a single pane of glass into operations.
Description
Geographic Focus
New York
Languages
About Supersonic Solutions, LLC Supersonic Solutions was founded to help companies unlock the potential within their tech stack. Cofounders Drew Burks (former CIO & 15+ year Salesforce vet), and Nikki Burks (experienced HR professional & tech recruiter) established Supersonic based on these core values.####1. Do what has not been done before. Companies often feel limited by technology and start creating sub-optimal business processes based on system constraints. We reverse this by starting with the best practice and building tech to support, cascade, and scale it, reducing training needs and speeding learning curves.####2. People first. The Supersonic team brings over 30+ years of Salesforce experience ranging from multiple new implementations, to ongoing innovation and continuous improvement. We don't just hire the best people, we start all engagements by getting to know our clients' people - deeply understanding their roles, limitations, and ideas. ####3. Relentless Innovation. We help our clients foster a culture of innovation that doesn't stop at "go-live", allowing them to break barriers time and time again. The efficiency, cost, and morale benefits build daily as improvements (big & small) roll out!