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Tekunda: Agentforce, AI Agents and Salesforce Consulting
Production-grade AI agents, integrations and AppExchange products built on
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 1
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 2
Tekunda combines Salesforce consulting, AI, integration and product engineering in one team. As an SI, ISV and PDO, we build production-grade Agentforce solutions, connected Salesforce platforms and AppExchange products from architecture to production.
Description
Our services include Agentforce and AI agents, Data 360, Sales Cloud, Service Cloud, Experience Cloud, Field Service, Salesforce Platform, enterprise integration, automation, custom development, AppExchange/PDO development, 2GP packaging and DevOps. We connect Salesforce with ERP, telephony, enterprise knowledge, IoT, logistics and operational systems, enabling AI and automation to work across real business processes rather than isolated CRM data. Our experience spans manufacturing and connected devices, healthcare and home care, logistics and ports, real estate, and software/ISVs. Our work includes solutions used by 16+ organisations, 70+ integrations and MCP components, and connected-device platforms processing 2.5M+ events per week. Tekunda brings product-company engineering to consulting: combining business understanding with the technical depth to build, integrate and operate production Salesforce and AI solutions.
Highlights
Agentforce Beyond the Chatbot Build grounded Agentforce and multi-agent solutions that connect CRM, Data 360, enterprise knowledge and operational systems through integrations, MCP and governed actions.
Build, Modernise or Take Over Salesforce Products Launch or improve AppExchange products with architecture, custom development, 2GP packaging, security-review readiness, CI/CD and existing-product takeover expertise.
From Customer to Connected Asset Unify service, Field Service, scheduling, entitlements, warranties, RMAs and connected-device data to automate the complete customer and asset lifecycle.
Provider Details
Founded in 2018, Tekunda is a Salesforce consulting and product engineering company and certified partner (SI · ISV · PDO · Agentforce). Our team has built enterprise solutions since 2007 across Europe, MENA and the US, with multilingual and Arabic RTL delivery. SHED TO GROW: we take real work off people with Salesforce, Agentforce and automation, grounded in business systems and data, in production — and we stay after go-live. What we do: • Agentforce and multi-agent solutions grounded in Salesforce, Data 360, enterprise knowledge and operational data • Sales Cloud, Service Cloud, Field Service, Experience Cloud, Data 360, IoT and integrations • AppExchange/PDO development, 2GP packaging and Security Review readiness • Salesforce architecture, DevOps, CI/CD and production support Products we build and run: • Serpent — Salesforce DevOps: version-controlled pipelines, reviewed deployments and one-click rollback • Service Circle — Service Cloud, Field Service and Experience Cloud accelerator • IoT Cloud — connected assets and automated service on Salesforce • Integration Hub — 70+ integrations and MCP components connecting Agentforce to enterprise systems
Geographic Focus
Egypt • Netherlands
Languages
Arabic • Dutch • English