Catalyst Lab Idea Validation Expert (CLIVE) - Capita - AppExchange
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Catalyst Lab Idea Validation Expert (CLIVE)

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 3
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 55
Capture, prioritise, and deliver innovation at speed with AI.

AI-powered agent that captures, shapes, and routes innovation ideas, eliminating manual triage and accelerating the journey from concept to delivery.

Highlights

  • Accelerate from scattered idea to expert-ready brief: CLIVE's conversational AI guides submitters through the right questions upfront - capturing context, business value, and requirements so ideas arrive complete and action-ready, not half-formed.
  • Eliminate manual triage and duplicate effort: Automate capture, prioritisation, and routing while CLIVE screens for existing solutions - so your teams spend time on high-value decisions, not inbox management and repeated work.
  • Make faster, better-informed innovation decisions: Gain a clean, prioritised view of your pipeline backed by validated, deduplicated submissions - not a backlog of overlaps and missing context holding up the people who need to act.


Description

CLIVE is an Agentforce-native AI agent that gives every team across a business, from operations and finance to customer services and beyond, a single, intelligent entry point for capturing, validating, and routing ideas and innovation requests.##Most organisations lose good ideas to fragmented submission processes, manual triage, and slow handoffs. Without structured intake, the same requests get submitted repeatedly, context gets lost in email chains, and the people best placed to act are the last to find out.##CLIVE replaces that friction with a conversational intake flow, asking the right questions upfront to capture business context, value, and requirements before any expert needs to get involved. It then checks each submission against existing solutions and in-flight work to eliminate duplication, and routes validated ideas to the right people with everything they need to make a fast, informed decision.##Developed and validated within Capita's own AI Catalyst Lab, CLIVE has been used to qualify and route ideas across a live innovation pipeline cutting qualification time from weeks to days. It arrives market-ready, refined against real operational conditions rather than built in t

Geographic Focus

International Ireland United Kingdom

Languages

English

About Capita Capita is a leading UK-based outsourcing transformation partner helping public sector bodies and regulated organisations modernise complex operations using Salesforce, Agentforce, and MuleSoft.####We design, build, and run AI-enabled digital platforms that improve citizen and customer outcomes, strengthen compliance, and reduce cost-to-serve. Our focus is not point solutions, but end-to-end, orchestrated delivery that works in live, high-scrutiny environments.

Customer Testimonials

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