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Cubastion Consulting
Trusted CX partner for Salesforce transformation, delivered with certainty.
- Industry Competencies
- AutomotiveProfessional Services
- Product Competencies
- Data 360Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 16
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 33
Cubastion Consulting: Specialist CX consultancy and Salesforce partner with 19+ years in enterprise CRM. We deliver Salesforce implementation and managed services across Sales, Service, Experience and Data Cloud with deep Automotive extpertise.
Description
Cubastion is a specialist Customer Experience (CX) consultancy and Salesforce partner. We help OEMs, dealers, fleet operators and enterprise customers turn fragmented, manual touchpoints into connected digital experiences on Salesforce - from strategy and architecture through build, integration, and long-term managed services. What we deliver Experience Cloud - customer and partner portals with self-service, parts eCommerce, e-tendering and single sign-on across every service Sales Cloud & Service Cloud - implementation and process transformation for account, opportunity, case and service management Data Cloud - unified customer profiles and operational insight. Agentforce & AI - agentic and Gen-AI-driven service and engagement. Enterprise integration - real-time, event-driven synchronisation between Salesforce and systems of record (Siebel, Databricks, MDM, telematics). Application Managed Services (AMS) - governed, multi-team run-and-enhance operations with defined SLAs and a shared delivery model
Highlights
Measurable business outcomes : At a global commercial-vehicle manufacturer, our Salesforce engagement platform lifted used-vehicle bidding success from ~50% to 90% by replacing manual processes.
Long-term partnership, not just delivery : From strategy and build through governed managed services, we run and continuously evolve your Salesforce landscape with defined SLAs and delivery certainty.
Provider Details
Cubastion is a next-generation technology company, headquartered in Gurgaon, that helps enterprises reimagine their businesses and customer experience management for the digital age. Our technology solutions and services are built on 17 years of innovation, risk-taking, and a relentless focus on delivery and business certainty. Cubastion offers an integrated portfolio of services to help build Enterprise Foundations Systems, Experience Channels, Data Engineering and IT Enablers. Cubastion's solutions for its clientele, including Fortune 500 companies, have impacted over 500+million customers directly and indirectly. Our efforts have earned us multiple awards, including The CEO Magazine-Brand of the Year 2017, The CEO Magazine- Recognition for excellence in "Digital CX Transformation" Brand of the Year 2018, Daimler India Commercial Vehicles - Annual Supplier Meet 2021- nominee for INNOVATION for the year 2019, Daimler India Commercial Vehicles- Annual Supplier Meet 2022- Appreciated for INSPIRATIONAL PERFORMANCE during the year 2021, Daimler India Commercial Vehicles - Annual Supplier Meet 2023- Nominee for INNOVATION for the year 2022, and CIO Choice Awards 2023- CRM.
Geographic Focus
Japan • India • Iran
Languages
English • Japanese