IBM and Salesforce have a strategic alliance connecting customer-focused clouds and products from Salesforce with IBM’s industry-focused approach and solutions allowing for partnership with clients at every step of their digital transformation journey.
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About IBM IBM is the only global strategic partner that connects customer-focused clouds and products from Salesforce with IBM’s industry-focused approach and solutions. With more than two decades of Salesforce experience and more than 10,000 client success stories, we help industry leaders unlock the value of their data across Salesforce, making employee workflows more efficient and customer relationships more human. We co-create innovation and drive digital transformation with speed and scale. In partnership with Salesforce, we're helping clients safely return to work and emerge from the crisis smarter, more resilient, and more agile for years to come.
Case Studies
COVID-19 was TAG Heuer’s time to shine online
IBM and Slack: How IBM’s Collaborative Communities Build a More Vibrant Work Culture
Frito Lay: Centralizing and modernizing tools and workflows with Salesforce & IBM Garage
CaixaBank: Modernizing the Call Center Experience through Omnichannel Operations
Whitepapers
The State of Salesforce: Future of Business
The State of Salesforce: Industry Perspectives, 2020-2021
The State of Salesforce 2020-21: Special Edition
IBM Institute for Business Value: Unleash the power of your digital experience platform
Webinars
IBM at Slack Frontiers 2021: Super-charge your sales and service teams with Slack and IBM
IBM at Dreamforce 2021: Three New Rules Shaping the Future of Business
IBM at Dreamforce 2021: A Look Forward: The (Future) State of Salesforce
IBM at Dreamforce 2021: Data & Design: Your Business Demands a New Approach to Both
IBM at Dreamforce 2021: Design Modern, Intelligent Workflows with Salesforce & Slack