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IBM
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 982
  • Number of Salesforce-certified experts employed by the consultant Certified Experts 2,403
  • Year this company was founded Founded 1911
IBM
IBM is a 3x Partner Innovation Award Winner for 2021 including 2 industry category awards!
IBM has been recognized as APAC Partner of the Year for 2021
IBM and Salesforce: Helping businesses make smarter decisions, faster
IBM has deep platform and industry expertise as well as AI, hybrid multi-cloud, and Agile expertise
IBM has experience helping clients across industries
IBM offerings for Salesforce
IBM and Slack are delivering the next-generation Digital HQ and transforming how work gets done
IBM Garage for Salesforce drives innovation at scale
Download the 9th annual State of Salesforce report
Predict future business impact with IBM's analytics expertise
IBM Disruption Recovery Insights empowers Work.com with forward-looking insightful predictions.
IBM and Fisher and Paykel: Connecting field service to brand loyalty
IBM and T-Mobile: Exceptional experiences for the whole company
IBM and Frito Lay: Enhanced experiences from order to delivery
IBM and CaixaBank: Modernizing the call center experience
Unite your business around customer experience using Salesforce

IBM and Salesforce have a strategic alliance connecting customer-focused clouds and products from Salesforce with IBM’s industry-focused approach and solutions allowing for partnership with clients at every step of their digital transformation journey.

Highlights

  • IBM combines the power of Salesforce with the right capabilities, methods and technology to seamlessly integrate data, unlock insights with AI, and co-create innovation at scale.
  • Using design thinking, we quickly identify opportunities for operational productivity and growth across your people, workflows and technology, and then redesign your business using Salesforce — one experience at a time.
  • We leverage our strategic partnerships within the Salesforce ecosystem with innovative companies like Celonis and Copado to co-develop offerings and drive transformation for our clients. 


Description

We partner with clients to reinvent industry experiences and make smarter decisions, faster. Our expertise spans all Salesforce clouds and products and we've been recognized with three Salesforce Partner Innovation Awards in 2021. As the largest Slack customer and a Slack services partner, we have the knowledge and experience needed to help you create modern, intelligent workflows that deliver impact at scale.####We understand your industry and work to unlock your data, connect essential processes, and put intelligence and speed into decision making. With 20+ years of expertise across Salesforce, combined with skills and technology only available from IBM, we are uniquely suited to change your business, making it smarter and more resilient. Work with our experts to co-create experiences and apply a human-centered approach that puts engagement and trust at the center of your transformation.####As organizations navigate through COVID-19, there’s no question that Salesforce’s portfolio is helping to shape the future of business. IBM empowers enterprises to tap into the emerging opportunities through digital transformation that supports the human side of business on a global scale.

Geographic Focus

Languages

English, French, German, Spanish

About IBM IBM is the only global strategic partner that connects customer-focused clouds and products from Salesforce with IBM’s industry-focused approach and solutions. With more than two decades of Salesforce experience and more than 10,000 client success stories, we help industry leaders unlock the value of their data across Salesforce, making employee workflows more efficient and customer relationships more human. We co-create innovation and drive digital transformation with speed and scale. In partnership with Salesforce, we're helping clients safely return to work and emerge from the crisis smarter, more resilient, and more agile for years to come.

Headquarters
Armonk, New York, USA
Phone
1-866-426-4252