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IBM
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 998
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 2,078
  • Year this company was founded Founded 1911
IBM
Customers that represent every major industry category trust IBM
Let's create experiences people actually want to experience
IBM Consulting Recognized for Slack Innovation - 2022 Partner Innovation Awards
Together with Salesforce, IBM doesn't just create business value. We create progress.
We prepare our clients for their brightest future by unlocking the power of Salesforce.
TAG Heuer + IBM : Confronting disruptions with a digital engagement engine
IBM Consulting’s Japan team was awarded the 2022 Salesforce Consulting Partner of the Year Award.
T-Mobile + IBM : A whole-company approach to customer experience
The State of Salesforce: Unlocking the Next Wave of Value - Download now!
MOL Group + IBM : Building a digital marketing platform to fuel revenue growth and customer loyalty
IBM Consulting’s United Kingdom and Ireland team was recognized for bringing new approaches.
HSE + IBM : Launching vaccination program in only two weeks
NHS + IBM: Speeding health testing
Frito-Lay + IBM: Enhanced experiences from order to delivery
CaixaBank + IBM: Modernizing the call center experience
We don't just create business value. We create progress.​

We prepare our clients for their brightest future by unlocking the power of their Salesforce platform investment. IBM brings the strategy, design, integration, applications and software expertise to create intelligent experiences and drive innovation.

Highlights

  • Human-centered Approach####IBM clients benefit from our strategic approach to experience design that puts audience engagement, productivity and trust at the center of your business transformation. We unite your business around your customer.
  • Access to Expertise####​IBM teams include cross-functional experts who know your industry and have experience implementing intelligent workflows that improve experiences. IBM’s heritage of innovation shapes our perspectives and informs our solutions.
  • Now and Next Technology####IBM designs and creates the future of business. We leverage the latest technological advancements and data architecture best practices to enhance your experiences and place actionable insights directly inside of Salesforce.


Description

Let’s create human-centered experiences that customers actually want to experience and drive business value.​####Modern businesses need to move faster while working in entirely new ways across a complex ecosystem of employees, partners, stakeholders and customers. ​IBM has a long-standing strategic partnership with Salesforce, united in purpose and value. This makes us a powerful duo helping global enterprises successfully transform and keep pace in this new era of perennial change.​####IBM Consulting helps global enterprises unlock their next wave of business value with Salesforce, harnessing open and emerging technologies, as well as data analytics and design expertise. ​####With its own complementary cloud and AI technologies, and experts across every industry, geography and Salesforce product, IBM partners with Salesforce to successfully achieve new levels of business value for joint our clients, at scale.​##We leverage our strategic partnerships within the Salesforce ecosystem with innovative companies like Celonis and Copado to co-develop offerings and drive transformation.​####Together with Salesforce, IBM doesn't just create business value for clients. We create progress.​

Geographic Focus

Languages

Dutch, English, Finnish, French, German, Danish, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese

About IBM IBM is the only global strategic partner that connects customer-focused clouds and products from Salesforce with IBM’s industry-focused approach and solutions. With more than two decades of Salesforce experience and more than 12,000 client success stories, we help industry leaders unlock the value of their data across Salesforce, making employee workflows more efficient and customer relationships more human. We co-create innovation and drive digital transformation with speed and scale.

Headquarters
Armonk, New York, USA
Phone
239-744-8265