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IBM
AI that is ready for business. Consulting expertise to put it to work.
- Industry Competencies
- CommunicationsEnergy and UtilitiesFinancial ServicesHealthcare and Life SciencesPublic Sector and Government
- Product Competencies
- AgentforceAgentforce MarketingAgentforce SalesAgentforce ServiceData 360Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 5,020
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 19,391
Only IBM has the industry-specific consulting expertise and technology to make front-to-back agentic AI all work together.
Description
It can be challenging to find the right partner to help you achieve your growth and productivity goals with AI. IBM stands alone as the only consultancy at scale within a technology company that delivers end-to-end, industry-specific solutions that integrate Salesforce seamlessly across your entire enterprise. A Salesforce partner for 25 years, IBM has a deep understanding of the complex needs of large enterprises. By combining our expertise in AI, hybrid-cloud, and enterprise transformation with the power of Salesforce, we help unlock new levels of efficiency and innovation. Salesforce Partner Innovation Awards: *2027 System of Agency Category: Awarded for work with Nestlé, deploying Agentforce-powered autonomous agents that make decisions and execute actions across business workflows. *2025 Energy Category: Awarded for transformative work with AusNet, delivering Salesforce solutions for complex utility and grid challenges. *2024 Data Cloud Category: Awarded for collaboration with MOL Group, leveraging Data Cloud and GenAI accelerators to drive business value. *2022 Slack Category: Honored for using Slack and Salesforce to orchestrate intelligent enterprise workflows.
Highlights
Human-centered Approach: IBM clients benefit from our strategic approach to experience design that puts audience engagement, productivity and trust at the center of your business transformation. We unite your business around your customer.
Access to Expertise: IBM teams include cross-functional experts who know your industry and have experience implementing intelligent workflows that improve experiences. IBM’s heritage of innovation shapes our perspectives and informs our solutions.
Now and Next Technology: IBM designs and creates the future of business. We leverage the latest technological advancements and data architecture best practices to enhance your experiences and place actionable insights directly inside of Salesforce.
IBM's Achievements
Provider Details
IBM
Armonk, New York, USA
Founded
1911
Email
Phone
(877) 426-6006Learn more about our partnership with Salesforce: https://www.salesforce.com/partners/ibm/
Geographic Focus
Shows the regions where the provider operates or has done business
Countries
United States • Canada • Japan • Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • China • Colombia • Costa Rica • Croatia • Czechia • Denmark • Egypt • Finland • France • Germany • Greece • Hong Kong • Hungary • India • Indonesia • Ireland • Israel • Italy • Korea, Republic of • Malaysia • Mexico • Morocco • Netherlands • New Zealand • Pakistan • Peru • Philippines • Poland • Portugal • Romania • Singapore • Slovakia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • United Arab Emirates • United Kingdom
Languages
Supported Languages
Arabic • Danish • Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Portuguese • Russian • Simplified Chinese • Spanish • Swedish • Thai • Traditional Chinese