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IBM
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 1,012
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 5,973
  • Year this company was founded Founded 1911
IBM
AI that is ready for business. Expertise to put it to work.
Customers that represent every major industry category trust IBM
TAG Heuer + IBM : Confronting disruptions with a digital engagement engine
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Together with Salesforce, IBM doesn't just create business value. We create progress.
T-Mobile + IBM : A whole-company approach to customer experience
We prepare our clients for their brightest future by unlocking the power of Salesforce.
NHS + IBM: Speeding health testing
MOL Group + IBM : Building a digital marketing platform to fuel revenue growth and customer loyalty
Request a generative AI strategy briefing from IBM Consulting!
Frito-Lay + IBM: Enhanced experiences from order to delivery
CaixaBank + IBM: Modernizing the call center experience
The State of Salesforce:Unlocking the Next Wave of Value - Download now!
AI that is ready for business.####Consulting expertise to put it to work.

We prepare our clients for their brightest future by unlocking the power of their Salesforce platform investment. IBM brings the strategy, design, integration, applications and software expertise to create intelligent experiences and drive innovation.

Highlights

  • Human-centered Approach####IBM clients benefit from our strategic approach to experience design that puts audience engagement, productivity and trust at the center of your business transformation. We unite your business around your customer.
  • Access to Expertise####​IBM teams include cross-functional experts who know your industry and have experience implementing intelligent workflows that improve experiences. IBM’s heritage of innovation shapes our perspectives and informs our solutions.
  • Now and Next Technology####IBM designs and creates the future of business. We leverage the latest technological advancements and data architecture best practices to enhance your experiences and place actionable insights directly inside of Salesforce.


Description

Modern businesses need to move faster while working in entirely new ways across a complex ecosystem of employees, partners, stakeholders and customers. ​IBM has a long-standing strategic partnership with Salesforce, united in purpose and value. This makes us a powerful duo helping global enterprises successfully transform and keep pace in this new era of perennial change.​####IBM Consulting helps global enterprises unlock their next wave of business value with Salesforce, harnessing open and emerging technologies, as well as data analytics and design expertise. ​####With its own complementary cloud and AI technologies, and experts across every industry, geography and Salesforce product, IBM partners with Salesforce to successfully achieve new levels of business value for joint our clients, at scale.​####We leverage our strategic partnerships within the Salesforce ecosystem with innovative companies like Celonis and Copado to co-develop offerings and drive transformation.​####Together with Salesforce, IBM doesn't just create business value for clients. We create progress.​

Geographic Focus

Languages

Dutch, English, Finnish, French, German, Danish, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese,

About IBM We don’t just create business value. We create progress.####IBM is more than an implementation partner. Together, we work with our joint clients to co-create, reimagine and engineer Salesforce across businesses. IBM’s leadership in AI and automation, paired with our customer-centric design approach, allows us to deliver breakthrough experiences that transform industries. Our teams of trusted consultants, designers and engineers apply deep industry expertise to change the way work gets done.####Our roots run deep in our abilities to translate all your data sources into predictive insights and place them directly inside of Salesforce. We provide access to a library of pre-built applications designed to enhance native Salesforce functionality and get solutions in-market faster.####For more than 20 years, IBM has been a trusted Salesforce partner. As Salesforce becomes more integral to your daily operations, IBM brings the perfect mix of outcome-driven strategic guidance, human-centered design and technology mastery to get you breakthrough results.

Headquarters
Armonk, New York, USA
Phone
239-744-8265