We prepare our clients for their brightest future by unlocking the power of their Salesforce platform investment. IBM brings the strategy, design, integration, applications and software expertise to create intelligent experiences and drive innovation.
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About IBM We don’t just create business value. We create progress.####IBM is more than an implementation partner. Together, we work with our joint clients to co-create, reimagine and engineer Salesforce across businesses. IBM’s leadership in AI and automation, paired with our customer-centric design approach, allows us to deliver breakthrough experiences that transform industries. Our teams of trusted consultants, designers and engineers apply deep industry expertise to change the way work gets done.####Our roots run deep in our abilities to translate all your data sources into predictive insights and place them directly inside of Salesforce. We provide access to a library of pre-built applications designed to enhance native Salesforce functionality and get solutions in-market faster.####For more than 20 years, IBM has been a trusted Salesforce partner. As Salesforce becomes more integral to your daily operations, IBM brings the perfect mix of outcome-driven strategic guidance, human-centered design and technology mastery to get you breakthrough results.
Case Studies
Energy giant Shell eyes net-zero emissions
Salesforce unites IBM’s client, partner and employee experiences on one platform
MOL Group reimagines the service station experience with data-driven engagement
TAG Heuer builds a digital engagement engine
The UK Health Security Agency partners to fast-track crisis response
Whitepapers
The State of Salesforce: Five trends shaping how leaders are unlocking the next wave of value
Customer Experience Transformation: Taking a design-led, data-driven approach
The future of service is now: How modernizing service operations drives value
How a solid partner relationship management strategy boosts revenue and drives value for your org