West Monroe
West Monroe is a global consulting firm fluent in business and technology—building practical solutions with lasting impact. We work with clients to solve their most pressing issues to drive value through technology.
Highlights
- We’re a global consulting firm fluent in business and technology—building practical solutions with lasting impact.
- We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
- We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action.
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About West Monroe As a Summit Consulting Partner, West Monroe’s team has deep functional and technical expertise on the Salesforce platform, which is rooted in extensive industry experience. We don’t implement a solution in a silo. We incorporate human-centered design into the foundation and ensure that it’s supporting your larger customer transformation efforts. We leverage our change management expertise to ensure organizations are prepared to adapt and thrive through change.####Salesforce is more than a technology platform. When used correctly, it’s a powerful tool that drives productivity, increases loyalty, improves sales and servicing efficiency and profitability, drives top-line revenue, and fosters collaboration across organizations.####Having a 360-degree view of your customer is the foundation for creating a great customer experience. Being able to predict their needs and provide a custom solution is what makes the experience exceptional.####This is why we always aim to align with and enable your broader customer experience vision. This approach has a greater, lasting impact on designing employee and customer experiences that align with a vision beyond implementation.