West Coast Consulting Group: We help Clients achieve success in the Cloud - West Coast Consulting Group - AppExchange
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West Coast Consulting Group: We help Clients achieve success in the Cloud

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 70
  • Number of Salesforce-certified experts employed by the consultant Certified Experts 6
  • Year this company was founded Founded 2003
Sales Cloud | Service Cloud | Marketing Cloud | Pardot | Field Service

West Coast Consulting Group is the leading Salesforce provider listed on the AppExchange since 2009. We have delivered hundreds of successful deployments, won numerous awards including the Surf Award and have a Customer Satisfaction rating of 10/10.

Highlights

  • Digital Transformation with Salesforce. Agile deployment approach to both deliver incremental results and to accelerate adoption by the business and users.
  • Expertise in delivering efficient Sales Cloud deployments with best practice sales processes with KPI dashboards that provide instant visibility into sales cycles, contract values, win ratios and integration into back-end ERP and Billing systems.
  • Service Cloud and Field Service Experts with Digital Transformation. Subject matter and technical expertise in planning and executing B2B and B2C marketing campaigns in Marketing Cloud and Pardot.


Description

Extensive knowledge of data migration and systems integration to ensure your data is accurately synchronized for end-to-end customer-facing processes.####Specialists in order management processes, billing management, receivables management, field service management, and the deployment of communities.####Focus on maximizing reuse which has led to the creation of our apps in the AppExchange including CloudCollect and Accelerators for Google Maps, Home Care, Taskana and Integration into back-end systems with an on-demand one-click solution. ####We provide expertise in the following areas:####• Create a phased approach to implementation using Agile##• Manage data migration and integration with back-end systems##• Implement business processes with Salesforce.com best practices##• Provide program management for successful implementation##• Evaluate existing Salesforce.com Implementations for enhancements incl. CPQ##• Deploy Marketing Automation Tools - Marketing Cloud | Pardot##• Roll-out of Global Service Cloud Deployments including Communities

Geographic Focus

Languages

English, French, German, Spanish

About West Coast Consulting Group West Coast Consulting Group is a San Francisco based consulting organization, uniquely positioned to help you manage your initiatives from formulation to implementation. ##Leveraging our Silicon Valley heritage and technology expertise, we implement highly successful and innovative solutions. We represent the new agile consulting paradigm and focus on cloud computing, social media CRM, and advanced analytics, partnering with leading solution providers.

Headquarters
San Francisco, CA
Phone
(415) 626 3493
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