BrightGen | UK Registered Implementation Partner | Platinum | Award-winning - BrightGen Ltd - AppExchange
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BrightGen | UK Registered Implementation Partner | Platinum | Award-winning

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 142
  • Number of Salesforce-certified experts employed by the consultant Certified Experts 72
  • Year this company was founded Founded 2006
Salesforce Partners since 2006 | Won UK Systems Integrator (SI) Award 2019

BrightGen is a platinum Salesforce implementation partner (customers in media, travel, higher education, public sector & real estate). We deliver value on projects at the earliest point. We offer direction and roadmapping to service management customers.

Highlights

  • BrightGen's employees have Salesforce certifications (+2 Technical Architects) across all Salesforce products, with customer demand driving our direction - including Sales, Service & Marketing Clouds, CPQ, Lightning migration, Communities & Pardot.
  • BrightGen guides customers through digital transformation projects with our unique approach of waterfall combined with agile scrum. We deliver value at the earliest possible point on our projects. That's why we always get CSAT scores of over 4.5/5.
  • BrightGen's Service Management team works to continuously improve our customers' businesses, in line with Salesforce, technology and the economy. We are trusted partners to our customers, developing new Salesforce integrations for them at no extra cost.


Description

BrightGen tailors Salesforce implementation to specific industry needs (with a specialism in media) and delivers Lightning Bolt solutions. We provide an ITIL-based support and administration service, Service Management, to enable our customers to get the most out of their investment with Salesforce.####BrightGen develops Salesforce accelerators where a need is identified. For example: Publishers use our order management system software, BrightMEDIA, to transform advertising sales & digital advertising. One Salesforce executive said, "BrightGen owns ad sales in the UK".####BrightGen's Service Management helps more than 55 customers ensure they're maximising ROI through continual enhancements. From everyday support, mini projects, roadmapping to product evaluation - we flex to our customers' evolving needs. Around 60% of customers who run projects with BrightGen continue with our Service Management because we simplify the customer experience.####"We partner with BrightGen due to their customer-centric approach. They understand our needs and deliver a tailored solution, while providing the best customer service".##Chief Entrepreneurial Executive, Heriot-Watt University

Geographic Focus

Languages

English, French, Italian, Portuguese, Spanish

About BrightGen Ltd BrightGen is a Salesforce Platinum Consulting Partner. We enable businesses to transform using Salesforce. We make fundamental changes to the way our customers operate, provide the technical expertise they need for a smooth transition and think strategically, so we’re always focused on their business and long-term goals. All of which ensures they are guided to success, able to adapt to regular change and become their most efficient.####Our business can be categorised into four main areas of service. Whichever you choose, the end result will ensure a better experience for customers, employees and partners and improved efficiency:##- Strategy and consulting##- Implementation and integration##- On-going service management##- Custom applications ####We’re a certified Salesforce Platinum Partner and our team members are all in-house and UK-based. We have been running for 12 years and have managed over 1,000 successful projects, with an average customer satisfaction rating of 9.98/10.####Email info@brightgen.com to discover how to start transforming your business with Salesforce and BrightGen.

Headquarters
London, UK
Phone
+44 (0)1376 520578
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