BrightGen | Salesforce Implementation Partner | Part of Credera / Omnicom Group - BrightGen Ltd - AppExchange
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BrightGen | Salesforce Implementation Partner | Part of Credera / Omnicom Group
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 200
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 71
  • Year this company was founded Founded 2006
BrightGen | Salesforce Implementation Partner | Part of Credera / Omnicom Group
We Are BrightGen
BrightMEDIA Ad Sales
BrightMedia Account Management and Insights
BrightMedia - Wave Analytics
BrightMedia - Order Booking
Salesforce Partners since 2006 | UK Systems Integrator of the Year 2019

BrightGen is a Summit / Platinum Salesforce implementation partner, part of the Credera / Omnicom Group, offering project delivery & service management. Supported industries include media, public sector, financial services & higher education.

Highlights

  • BrightGen holds Salesforce certifications (+2 Technical Architects) across all Salesforce products, with Navigator credentials in Customer 360, Sales, Service, Marketing, Revenue (CPQ), & Experience Clouds and Pardot. Leading partner for Net Zero Cloud.
  • BrightGen guides customers through digital transformation projects with our unique approach of waterfall combined with agile scrum. We deliver value at the earliest possible point on our projects. That's why we always get CSAT scores of over 4.5/5.
  • BrightGen is a Navigator Expert for Managed Services. We continuously improve our customers' businesses, in line with Salesforce, technology and the economy. We are trusted partners to our customers, developing new business accelerators at no extra cost.


Description

BrightGen tailors Salesforce implementation to specific industry needs (with a specialism in media) and delivers Lightning Bolt solutions. We provide an ITIL-based support and administration service, Service Management, to enable our customers to get the most out of their investment with Salesforce.####BrightGen develops Salesforce accelerators where a need is identified. For example: publishers use our order management system software, BrightMEDIA, to transform advertising sales & digital advertising. One Salesforce account executive said, "BrightGen owns ad sales in the UK".####BrightGen's Service Management helps more than 55 customers ensure they're maximising ROI through continual enhancements. From everyday support, mini projects, roadmapping to product evaluation - we flex to our customers' evolving needs. Around 60% of customers who run projects with BrightGen continue with our Service Management because we streamline the customer experience.####"We partner with BrightGen due to their customer-centric approach. They understand our needs and deliver a tailored solution, while providing the best customer service".##Chief Entrepreneurial Executive, Heriot-Watt University

Geographic Focus

Canada
Northwest Territories

Languages

English, French, Italian, Portuguese, Spanish

About BrightGen Ltd BrightGen is a Salesforce Platinum (now Summit) Consulting Partner, or Regional Systems Integrator, under Credera and Omnicom. We make fundamental changes to the way our customers operate, provide the technical expertise they need for a smooth transition and think strategically, so we’re always focused on their business and long-term goals. All of which ensures they are guided to success, able to adapt to regular change and become their most efficient.####Our business can be categorised into four main areas of service. Whichever you choose, the end result will ensure a better experience for your customers, employees and partners:##- Strategy and consulting##- Implementation and integration##- On-going service management (also known as managed service, or customer success)##- Custom applications ####Our team members are all in-house and UK-based. We have been running for 16 years and have managed over 1,200 successful projects, with an average customer satisfaction rating of 4.9/5.####Contact us at https://bit.ly/3jq48MG to start transforming your business with Salesforce and BrightGen.

Headquarters
London, UK
Phone
+44 (0)1376 520578