Credera | Outstanding Implementation Partner 2023 | previously BrightGen - Credera - AppExchange
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Credera | Outstanding Implementation Partner 2023 | previously BrightGen

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 218
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 229
  • Year this company was founded Founded 2006
Partners since 2007 | Salesforce Outstanding Implementation Partner 2023

Credera is a Summit / Platinum Salesforce implementation partner offering project delivery & service management. Awarded Outstanding Implementation Partner of the Year 2023. Expertise in quote / lead-to-cash and martech.

Highlights

  • Credera holds Salesforce certifications (+2 Technical Architects) across all Salesforce products, with Navigator credentials in Customer 360, Sales, Service, Marketing, Revenue (CPQ), & Experience Clouds and Pardot. Leading partner for Net Zero Cloud.
  • We guide customers through digital transformation projects with our unique approach of waterfall combined with agile scrum. We deliver value at the earliest possible point on our projects. That's why we always get CSAT scores of over 4.9/5.
  • We are a Navigator Expert for Managed Services. We continuously improve customers' businesses, in line with Salesforce, technology & the economy. We are trusted partners to our customers, developing new business accelerators at no extra cost.


Description

We tailor Salesforce implementation to specific industry needs (with a specialism in media) and delivers Lightning Bolt solutions. We provide an ITIL-based support and administration service, Service Management, to enable our customers to get the most out of their investment with Salesforce.## ##We develop Salesforce accelerators where a need is identified. For example: publishers use our order management system software, Digital Ad Sales Solution (formerly BrightMEDIA), to transform advertising sales & digital advertising. One Salesforce account executive said, "Credera owns ad sales in the UK".## ##Credera’s Service Management helps more than 55 customers ensure they're maximising ROI through continual enhancements. From everyday support, mini projects, roadmapping to product evaluation - we flex to our customers' evolving needs. Around 60% of customers who run projects with Credera continue with our Service Management because we streamline the customer experience.## ##"We partner with Credera due to their customer-centric approach. They understand our needs and deliver a tailored solution, while providing the best customer service". CEE, Herriot-Watt University

Geographic Focus

Languages

English, French, Italian, Portuguese, Spanish

About Credera Credera, previously BrightGen, is a Salesforce Platinum (now Summit) Consulting Partner, or Regional Systems Integrator, under Omnicom. We make fundamental changes to the way our customers operate, provide the technical expertise they need for a smooth transition and think strategically, so we’re always focused on their business and long-term goals. All of which ensures they are guided to success, able to adapt to regular change and become their most efficient.####Our business can be categorised into four main areas of service. Whichever you choose, the end result will ensure a better experience for your customers, employees and partners:##- Strategy and consulting##- Implementation and integration##- On-going service management (also known as managed service, or customer success)##- Custom applications####We have managed over 1,200 successful projects, with an average customer satisfaction rating of 4.9/5.####Contact us at credera.com to start transforming your business with Salesforce today.

Headquarters
London, UK
Phone
+44 (0)333 043 9000
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