Credera | Data, AI & Agentforce Partner | Omnicom | - Credera - AppExchange
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Credera | Data, AI & Agentforce Partner | Omnicom |
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 251
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 219
  • Year this company was founded Founded 1999
Credera | Data, AI & Agentforce Partner | Omnicom |
IUA's Story - The Credera Difference
Gatwick's Story - The Credera Difference
Immediate's Story - The Credera Difference
With Credera, we are getting the care that we need, when we need it
Credera knows the platform... and they help Gatwick deliver an amazing experience for our customers.
Vax's Story - Laying the Foundations for Agentforce
Major Salesforce implementation projects, Agentforce, managed service

Summit Salesforce partner since 2007. Multi-cloud Salesforce delivery expertise, including Agentforce. Onshore and offshore managed service. Data, AI and change consultants. Omnicom company working alongside media, advertising, and PR agencies as a team.

Highlights

  • Credera holds Salesforce certifications across all Salesforce products, with Navigator credentials in Customer 360, Sales, Service, Marketing, Revenue (CPQ), & Experience Clouds and MC Account Engagement (Pardot). Leading partner for Agentforce.
  • Financial Times UK's Leading Management Consultants 2025##Forbes World's Best Management Consulting Firm 2025##Forrester Wave Leader 2024. ##Average CSAT of 4.9/5
  • We are a Navigator Expert for Managed Services. We continuously improve customers' businesses, in line with Salesforce, technology & the economy. We are trusted partners to our customers, developing new business accelerators at no extra cost.


Description

Credera: Omnicom's Transformation Consultancy##Credera is a global business and technology consultancy that helps organizations deliver connected, data-driven, and AI-supported customer experiences through enterprise-scale Salesforce solutions. As a Salesforce Summit partner, we bridge the gap between marketing ambition and technical execution, delivering transformations that drive measurable growth.####We bring deep Salesforce expertise across the entire ecosystem—from Sales Cloud and Service Cloud to Agentforce, Data Cloud, Not For Profit (NFP) Cloud, Consumer Goods Cloud (Revenue Excellence and Trade Promotion Management), and Marketing Cloud. Whether you're modernizing your CRM, implementing Marketing Cloud campaigns, integrating systems with MuleSoft, or building AI-powered experiences, we deliver trusted solutions built to last.####With 35+ years of experience and 3,000+ employees across 22 global locations, we combine Fortune 500 scale with a collaborative approach. As part of Omnicom, we uniquely align Salesforce technology with brand performance and revenue growth. Our clients see 80% cost reductions, 69% faster campaigns, and 500% ROI.

Geographic Focus

Languages

English, French, German, Italian, Portuguese, Spanish

About Credera Credera: Omnicom's Transformation Consultancy####Credera is a global business and technology consultancy that helps organizations deliver connected, data-driven, and AI-supported customer experiences through enterprise-scale Salesforce solutions. As a Salesforce Summit partner, we bridge the gap between marketing ambition and technical execution, delivering transformations that drive measurable growth.####We bring deep Salesforce expertise across the entire ecosystem—from Sales Cloud and Service Cloud to Agentforce, Data Cloud, Not For Profit Cloud, Consumer Goods Cloud and Marketing Cloud. Whether you're modernizing your CRM, implementing Marketing Cloud campaigns, integrating systems with MuleSoft, or building AI-powered experiences, we deliver trusted solutions built to last.####Our Salesforce credentials include Summit partnership status, specialized expertise across multiple Salesforce clouds, and a proven track record of enterprise implementations for leading global brands in Consumer Goods, Insurance and Not for Profit industries.

Headquarters
London, UK
Phone
+44 (0)333 043 9000