Credera | Salesforce Consulting & Agentforce Implementation Partner - Credera - AppExchange
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Credera | Salesforce Consulting & Agentforce Implementation Partner
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 251
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 204
  • Year this company was founded Founded 1999
Credera | Salesforce Consulting & Agentforce Implementation Partner
IUA's Story - The Credera Difference
Gatwick's Story - The Credera Difference
Immediate's Story - The Credera Difference
With Credera, we are getting the care that we need, when we need it
Credera knows the platform... and they help Gatwick deliver an amazing experience for our customers.
Vax's Story - Laying the Foundations for Agentforce
Credera | Salesforce Consulting & Agentforce Implementation Partner

Salesforce Summit partner since 2007. Multi-cloud Salesforce delivery expertise, including Agentforce. Onshore and offshore managed service. Data, AI and change consultants. Omnicom company working alongside media, advertising, and PR agencies as a team.

Highlights

  • Salesforce Summit Partner holding certifications across all core clouds, including Expert Navigator credentials in Customer 360, Sales, Service, and Marketing. Market-leading partner for Agentforce.
  • • Financial Times UK's Leading Management Consultants 2025##• Forbes World's Best Management Consulting Firm 2025##• Forrester Wave Leader in Digital Transformation 2024##• Outstanding Average CSAT of 4.9/5
  • As a certified Navigator Expert for Managed Services, we drive continuous business improvement. We serve as a trusted lifecycle partner, developing custom business accelerators to maximize platform ROI.


Description

Credera is a global Salesforce Summit Partner helping organizations achieve 500% ROI with connected, data-driven, and AI-supported customer experiences. ####As a part of Omnicom, we combine Fortune 500 scale with a collaborative approach to deliver enterprise-grade transformation. We bridge the gap between business strategy and deep technical execution, helping teams realize 80% cost reductions and 69% faster campaigns.####With 35+ years of experience and 3,000+ consultants across 22 global locations, we provide end-to-end expertise across the Salesforce ecosystem:####- AI & Data: Agentforce blueprinting/deployment, Data Cloud, and Einstein AI strategy.##- Marketing Personalization: Marketing Cloud modernization, data enrichment, and audience suppression.##- Commerce & Industry: Consumer Goods Cloud (Trade Promotion Management/TPM/Retail Execution/REx) and Nonprofit Cloud.##- Core Platform: Sales Cloud, Service Cloud, and enterprise integration via MuleSoft.####Whether you need to revitalize your CRM, launch autonomous agents, or unify your data layer, Credera delivers trusted, scalable solutions built to last.

Geographic Focus

Languages

English, French, German, Italian, Portuguese, Spanish

About Credera Credera: Omnicom's Transformation Consultancy####Credera is a global business and technology consultancy that helps organizations deliver connected, data-driven, and AI-supported customer experiences through enterprise-scale Salesforce solutions. As a Salesforce Summit partner, we bridge the gap between marketing ambition and technical execution, delivering transformations that drive measurable growth.####We bring deep Salesforce expertise across the entire ecosystem—from Sales Cloud and Service Cloud to Agentforce, Data Cloud, Not For Profit Cloud, Consumer Goods Cloud and Marketing Cloud. Whether you're modernizing your CRM, implementing Marketing Cloud campaigns, integrating systems with MuleSoft, or building AI-powered experiences, we deliver trusted solutions built to last.####Our Salesforce credentials include Summit partnership status, specialized expertise across multiple Salesforce clouds, and a proven track record of enterprise implementations for leading global brands in Consumer Goods, Insurance and Not for Profit industries.

Headquarters
London, UK
Phone
+44 (0)333 043 9000