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TCS Global Consulting, Transformation, Implementation & Support for Salesforce
Purpose-Driven, Resilient, Adaptable


Overview
As a global leader in Salesforce services and solutions, TCS brings unrivaled industry, business, and technology domain expertise to drive customer engagement and insight and purpose driven customer, partner, and employee experiences.
TCS focuses on driving business outcomes, improving sales and service effectiveness, and engaging customers and the employees who serve them.
TCS’ global efficiencies, reach, renowned IT expertise and business consultants combine with Salesforce’s dynamic cloud-based platform to deliver innovative and cost-effective solutions across the full suite of Salesforce products.
TCS serves enterprises operating in industries including banking and financial services, insurance, retail, consumer package goods, communications, healthcare, manufacturing and high tech.
TCS transforms global enterprises into responsive organizations that are better able to respond to today’s dynamic digital and mobile market environment. Utilizing TCS’ vast global resources of more than 600,000 highly-trained consultants and employees in 46 countries and leadership expertise in IT, services, digital and Salesforce solutions, TCS improves sales and service effectiveness, and employee and customer engagement to drive business outcomes. From attracting new customers with sophisticated marketing programs, managing customer relationships across continents and business units, and helping to retain existing customers through engagement, superior customer experience and proactive service models, TCS helps companies and organizations perform more efficiently and increase revenue. TCS has the experience and deep industry knowledge needed for any project including transformative global Salesforce implementations, legacy CRM modernization and migrations, CX transformation, contact center and service optimization, CPQ and Quote-to-Cash, analytics and visualization, or MuleSoft integration.
Tata Consultancy Services Ltd's Achievements
Categories
- Industry Competencies
- CommunicationsFinancial ServicesHealthcare and Life SciencesManufacturingMediaRetail
- Product Competencies
- AgentforceAgentforce CommerceAgentforce MarketingAgentforce SalesAgentforce ServiceAnalyticsData 360PlatformSmall Business
- Geographic FocusShows the regions where the provider operates or has done business
- United StatesCanadaJapanArgentinaAustraliaBelgiumBrazilChileChinaColombiaDenmarkFinlandFranceGermanyHong KongHungaryIndiaIrelandItalyKorea, Republic ofKuwaitMalaysiaMexicoNetherlandsNew ZealandNigeriaNorwayParaguayPolandPortugalQatarSaudi ArabiaSingaporeSouth AfricaSpainSri LankaSwedenSwitzerlandTürkiyeUkraineUnited Arab EmiratesUnited KingdomUruguayVietnamZimbabwe
- Supported Languages
- EnglishJapanesePortugueseSpanish