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PwC
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 155
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 2,797
  • Year this company was founded Founded 1998
PwC
PwC and Salesforce. Switch on outcomes.
PwC’s Carbon Disclosure Project (CDP) Reporting Solution
PwC is a Trailblazer
More Trevor Project crisis counselors means more help for LGBTQ youth in need
Our Salesforce Awards
PwC and Salesforce: Redefining Service with Agentic AI
PwC and Salesforce. Switch on outcomes.

Transform your front office with PwC and Salesforce. Our agentic-first approach combines AI strategy, data readiness, and Salesforce technology to help organizations deliver measurable business outcomes and sustained growth at scale.

Highlights

  • PwC's Agentic Front Office methodology combines commercial operating model redesign, Data Cloud readiness, and Agentforce deployment to accelerate growth, reduce cost-to-serve, and elevate customer experiences — at scale.
  • PwC supports the full Agentforce lifecycle — from diagnosing consumption gaps and activating pre-built use cases to scaling orchestration and optimizing performance through always-on managed services.
  • Trust and responsible AI at enterprise scale: We help organizations operationalize AI with governance, security, and human oversight built in, so innovation accelerates without compromising trust.


Description

Technology creates an advantage when it is built on a scalable foundation and delivered through a trusted partnership. PwC and Salesforce help clients turn AI ambition into enterprise reality by aligning strategy, architecture, workforce adoption, and governance. With Agentforce capabilities and PwC’s experience in transformation, we help modernize data landscapes, streamline workflows, and deploy intelligent agents responsibly so innovation can scale with confidence. By closing the gap between AI ambition and AI consumption, PwC turns Agentforce investments into measurable operational efficiency, cost savings, and revenue growth. ####To future-proof the business, we activate AI with Salesforce across four front office transformation areas: ##• Sales##• Service##• Revenue##• Marketing####Since 2013, PwC has earned 58 Salesforce awards, reflecting sustained innovation and impact across the ecosystem.

Geographic Focus

Canada
British Columbia Ontario Quebec

Languages

Dutch, English, Finnish, French, German, Danish, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese

About PwC Reinvent your business model and meet the future head-on with PwC and Salesforce. PwC’s human-led, tech-powered approach to customer transformation helps you see and stay ahead, turning your big ideas into breakthrough outcomes ahead, turning your big ideas into breakthrough outcomes.####Value powered by intelligence and ingenuity: A human-led, tech-powered approach that fuses one-of-a-kind perspectives in unexpected ways to create inspiration that sizzles.##Building trust to power growth: see how hardwiring trust through every interaction, every experience and every relationship has the opportunity to transform what we can do and where we can go together.####Accelerating breakthrough outcomes: shatter limitations and solve the complex to push the boundaries of what’s possible, at speed and at scale.

Headquarters
New York, NY