Hyphen8 | User-led CRM solutions for nonprofits - Hyphen8 - AppExchange
Skip to NavigationSkip to Main Content

Hyphen8 | User-led CRM solutions for nonprofits

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 142
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 32
  • Year this company was founded Founded 2012
Trusted partner providing full range of services for nonprofits

We're a team of experienced and certified consultants whose passion is the design, implementation and ongoing support services for nonprofits using Salesforce. ####We're proud to be a Salesforce Summit Partner and Nonprofit Partner of the Year 2022 (EMEA).


  • We're a team of talented and passionate consultants, developers and service designers that want to make a difference. We've designed, delivered and supported Salesforce solutions for 120+ nonprofits since 2012.
  • Our dedicated Service Design team have years of direct nonprofit experience working as grantmakers for Comic Relief and The National Lottery Community Fund. We can challenge and transform processes with a focus on user-centred design and best-practice.
  • The 8 in Hyphen8 represents our social mission - we commit 8% of our profits and our time to make a difference to charities that need our help the most.


We work exclusively with nonprofit organisations to meet their CRM goals. We specialise in Grant Management solutions, and we can also help you with nonprofit functions including Fundraising, Memberships and Programmes. ####We're proud to have been chosen as a trusted partner by hundreds of nonprofits since 2012, delivering solutions for some of the UK's leading charities including Comic Relief and Wellcome.####We offer a full range of services. All focus on flexibility, self-sufficiency, innovation and excellent user experience:####USER-LED DESIGN: We can help to design services that are accessible, easy to use and provide the best experience and outcomes for everyone####IMPLEMENTATION: We build powerful and robust solutions on Salesforce to empower your organisation to improve collaboration, reduce costs, increase efficiency, save time and increase your impact.####SUPPORT: Our evolve support service provides flexible access to our experts when you need it to act as an extension of your own team####SOLUTION ACCELERATORS: We build components based on customer feedback and needs. These perfectly complement native Salesforce functionality, speed up our projects, and they're free!

Geographic Focus

International Ghana Ireland United Kingdom



About Hyphen8 Hyphen8 is a boutique CRM consultancy established in 2012 to provide a complete range of services for non-profit organisations looking to implement Salesforce for the first time, or to enhance their existing Salesforce solution.####All of our Salesforce-certified consultants share a passion to help non-profit organisations to excel using Salesforce for all processes including grant-making, fundraising, membership and finances. ####Our mission is to guide non-profit organisations though every step of Salesforce adoption, from solution design and process change to implementation and support. ####Our Product Innovation Team’s mission is to standardise proven solutions developed on the Salesforce non-profit success pack (npsp) to fast-track implementation and share best practice among non-profit communities. ####Hyphen8 has a social mission to commit up to 8% of our profits (based on the 8 in hyphen8) to benefit non-profit causes. We are also proud members of Salesforce.org’s Pledge 1% programme, offering free products and pro bono services.

London, UK
020 7608 5671