Support for large & mid-sized companies with customer journey strategy, touchpoint integration, sales, service, marketing & commerce processes, field service & CPQ communities, mobile, cloud contact center/CTI & integration of 3rd party tools (e.g. ERP)
Highlights
Description
Languages
About T-Systems International GmbH At T-Systems we facilitate the digital transformation of large corporations and medium-sized B2B and B2C companies. With an annual 2018 turnover of € 180 million, we enable our customers to develop new digital business models for Industry 4.0, Customer Journeys, future workplaces and reliability of IT in changing environments. Leveraging our consulting and technical expertise with some 2,000 employees at seven locations, we offers web and application management, too.##Since 2011 we are Certified Salesforce EMEA & Implementation Partner, providing the whole service lifecycle regarding the introduction & expansion of the Salesforce platform and its products: Digital Transformation Consulting, Scoping, Configuration & Development, Integration, Testing, Training, Go Live & Support. We are proud of being honored several times with the “Social Business Leader Award” backed by the Experton Group, with “iF Design Award” and in 2017 with the Outstanding Security Performance Awards.##Headquartered in Dresden, we received the “Great Place to Work Award” several times as one of Germany’s best employers and were awarded as “Bester Berater 2018” by the german business journal “brand eins“.
Case Studies
Case Study @ HAWE Hydraulik (only German Language)
Case Study Salesforce@tobaccoland (only German language)
Case Study Salesforce @congstar (only German language)
Case Study Salesforce @ s.Oliver (only German language)
Case Study @ Concardis (only German Language)
Case Study Salesforce @ HOPPECKE (only German Language)
Case Study Salesforce @ Media/ Verlagswesen (only German Language)
Whitepapers
B2B E-Business Report: Mission Digitalisierung - So gelingt der praktische Einstieg (German lanuage)
Von der Customer-Journey-Analyse zur operativen Exzellenz im Kundenservice (only German language)
B2B E-Business Report: 13 Stellschrauben für überzeugenden After-Sales-Service (German language)