TTEC Digital: The CX Experts - TTEC Digital - AppExchange
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TTEC Digital: The CX Experts
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 26
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 55
  • Year this company was founded Founded 1982
TTEC Digital: The CX Experts
How do you manage relationships in the digital age?
Make every interaction a continuation from the last
Seamless, integrated CRM to Eliminate Conversation Silos
1 of 3 : How do you manage relationships in the digital age?
Optimizing your CX Journey

TTEC Digital is a leading organization combining technology and empathy at the point of conversation. We are a leading CX consulting firm delivering strategic services to our clients, leveraging Salesforce at the intersection of CRM, CX, and Analytics

Highlights

  • CX DRIVEN: The TTEC Digital CRM team designs and implements human centered design, business process and technology optimization at the intersection of Salesforce plus technology and CCaaS ecosystem of client choice.
  • TECHNICAL DEPTH: Through our deep, Salesforce-direct experience, we enable implementations of Salesforce using our global consultants focusing on Marketing, Sales and Service Cloud in addition to Data Cloud, Agentforce, Mule, Tableau and more!
  • FLEXIBLE MODELS: As an OSP provider to Salesforce, TTEC Digital has the ability to manage your technology ecosystem as well as flexible financing, outcomes-based modeling, POC-driven exploratory programs and more.


Description

TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. Today customer conversations, and the contact center technologies that support them, are inseparable. We bring decades of innovation experience across the world’s leading contact center technology platforms – and blend it with in-house expertise in CX strategy, data and analytics, AI and more – to help organizations maximize their technology investments and create truly exceptional customer experiences.

Geographic Focus

Canada
Alberta Ontario

Languages

English, French, Spanish

About TTEC Digital TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. Today customer conversations, and the contact center technologies that support them, are inseparable. We bring decades of innovation experience across the world’s leading contact center technology platforms – and blend it with in-house expertise in CX strategy, data and analytics, AI and more – to help organizations maximize their technology investments and create truly exceptional customer experiences.

Headquarters
+1.800.323.3639
Phone
+1.800.323.3639