Craftware - Salesforce CRM | Salesforce Implementation - Craftware - Salesforce CRM | Salesforce Implementation - AppExchange
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Craftware - Salesforce CRM | Salesforce Implementation

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 94
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 186
  • Year this company was founded Founded 2009
We support your business. Implementation, maintenance and development.

Craftware has been providing consulting and implementation services in Customer Experience based on Salesforce technology for 14 years. We use our skills to carry out E2E (B2B, B2C) projects.


  • Salesforce multi-cloud expertise. Extensive knowledge in Salesforce Industries, i.a.: Media Cloud, Health Cloud. Broad portfolio of tailored-to-business applications built using the Salesforce Platform.
  • Delivering Salesforce at scale with DevOps practice and reliable architecture. All of our senior developers perform in the DevOps methodology.
  • Experience in M&A projects - We provide real technical and process support in commercial transformation, with a strong focus on the scalability of solutions


Craftware’s Services:####Implementation – we help to explore Salesforce Platform capabilities; we work within frameworks such as Scrum, Kanban, XP, and Nexus. We can propose an MVP (Minimum Viable Product) implementation and provide an offer that aligns with the budget. We act according to the Continuous Integration and Continuous Delivery processes: Salesforce best practices.####Salesforce audits – we conduct professional audits of implementations as well as identify critical problems and technical issues. We can also handle the implementation of improvements. ####Change management – we help organizations go through the transformation process to increase the chances of project success. We promote more commitment from both our development teams and customers and build awareness of our business associates of the advantages for users and stakeholders.####Knowledge management – we develop an environment that enables quick and simple access to up-to-date and accurate information.####Managed service – we care about the maintenance and development of every Salesforce instance. We provide continuous technical support and suggest improvements so our customers can choose from the best solutions.

Geographic Focus


English, German

About Craftware - Salesforce CRM | Salesforce Implementation We are technology wizards. The Craftware team delivers software that develops business. And we do it well because we perfectly understand business challenges. Our systems are used by tens of thousands of satisfied people daily in more than 100 countries worldwide.##We offer services to IT competence centres of multinational corporations that have deployed the Salesforce platform. We provide technology support and scalable, high-quality projects.####Craftware is a perfect consultancy partner for companies that want to be present on AppExchange. We create apps dedicated to the Salesforce platform and supervise the entire process, from coding to adding to AppExchange. We also have our own Salesforce products to offer.####We emphasize quality and work within a set time and budget. ##Craftware is a team of over 500 people, including over 135 Salesforce specialists (up to 350 including project managers and business analysts with broad experience across the entire Salesforce platform. We can help with complete Salesforce implementations, customizations and development, taking responsibility for its success.

Warsaw, Poland