AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Centric Consulting: Salesforce, AI, and Business Solutions

Senior Led, Industry-Deep Delivery From a 17-year Salesforce Partner

Overview

Senior-led Salesforce delivery with a 1,200-person business and technology consulting firm. Agentforce Preferred Partner with active AI agents in insurance and manufacturing, we build tailored solutions for your business, not cookie-cutter templates.

1 of 3

  • Expertise across the Salesforce ecosystem including: • Agentforce • Data 360 • Sales Cloud • Service Cloud • Experience Cloud • Manufacturing Cloud • Financial Services Cloud • Marketing Cloud & Account Engagement (Pardot) • MuleSoft

  • Beyond our product-specific capabilities, we assist clients with: • Salesforce strategy & roadmaps • Salesforce assessments • Salesforce custom development • Salesforce integrations • Ongoing Managed Services • 3rd party product experience

  • Senior Salesforce teams across 13 U.S. markets, plus India-based delivery when offshore scale helps. We build tailored solutions, not off-the-shelf templates, and embed Change Management and Operational Excellence into every engagement.

Centric Consulting is an international management consulting firm known for solving our clients' toughest problems with deep expertise and tailored solutions. As a Salesforce partner with 17+ years of implementation experience and an Agentforce Preferred Partner, we're a right-sized alternative to the Big Four: senior delivery teams and 250+ certifications, without the overhead. As Salesforce pioneers in AI, we approach Agentforce the same way we approach any technology: business problem first. We run Agentforce packages in insurance for claims triage and underwriting, and in manufacturing, with accelerators for FSC upgrades, Service Cloud, and Org Health Checks. Beyond Salesforce, we bring other Centric teams to support the work: People and Change Management, Operational Excellence, Data and Analytics, and more. We go deep in financial services, insurance, construction, and manufacturing, plus automotive, consumer goods, and nonprofit. We know your business before we touch your org. Eight in ten clients return for a second project, and Forbes ranked us among America's Best Management Consulting Firms 11 times.

Categories

Industry Competencies
Education
Financial Services
Manufacturing
Professional Services
Retail
Product Competencies
Agentforce Marketing
Agentforce Sales
Agentforce Service
Data 360
Platform
Geographic Focus
Shows the regions where the provider operates or has done business
United States
Canada
India
Supported Languages
English

More from Centric Consulting

  • Centric: Data Cleanup Dashboard & Governance for Sales Cloud and Service Cloud
    by Centric Consulting
    No Ratings
    Improve your Salesforce data quality with Centric Consulting’s Data Governance Accelerator. This tool enables administrators to quickly and easily generate dashboards identifying data issues with standard Salesforce objects.
    Admin & Developer ToolsDashboards & Reports

  • Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud
    by Centric Consulting
    Centric Tickets is a 100% Salesforce native project management tool for Sales Cloud and Service Cloud that aids in tracking tasks from project start to post-deployment operation, encompassing requirements, design, build, testing, as well as ongoing use.
    Project ManagementAdmin & Developer Tools

  • Centric: Metadata Accelerator
    by Centric Consulting
    No Ratings
    An innovative product designed to streamline and enhance Salesforce metadata management. This powerful tool empowers Salesforce administrators and developers to efficiently extract, analyze, and document metadata information within the platform.
    Admin & Developer ToolsSecurity