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NeuraFlash - Salesforce powered by Artificial Intelligence & Einstein

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 33
  • Number of Salesforce-certified experts employed by the consultant Certified Experts 53
  • Year this company was founded Founded 2016
  • Tier is determined by Salesforce and reflects the consultant's level of expertise and record of customer success Gold
Intelligent Experiences For Your Customers and Employees

As a leading AI & Gold Consulting/ISV Partner of Salesforce, we help transform businesses with Bots, Digital Channels, Service Cloud, Field Service Lightning, CPQ and Einstein/AI and specialize in building solutions that enhance the customer experience.

Highlights

  • Salesforce Sales & Service Journeys:##● Our team delivers the best customer & employee engagement solutions for Sales, Service, Marketing, Analytics & Field Service ##● Our solutions increase sales, customer self-service, and employee productivity
  • Salesforce A.I. Solutions:##● "Next Best Action/Offer” powered by Einstein PredictionIO in Salesforce Console##● Conversational ChatBots – offer your customers a more personalized, predictive, and self-service option compared to a traditional search
  • Salesforce Digital Channels - Innovative solutions across Omni-Channels including:##● "Intelligent Web Chat" utilizing Live Agent - increase sales and reduce cases##● LiveMessage - 2-way SMS pilot/production##● Mobile Messaging - Chatbots and "Snap-Ins"


Description

At NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their own Salesforce story leveraging the power of AI. We Specialize in building solutions that transform and optimize experiences: employee and customer.####We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein/AI to improve their businesses and get the most out of their Salesforce.com investment.####Our team is a group of Contact Center, Omni-Channel, Field Service, and Artificial Intelligence experts who bring a unique value proposition to customers blending best-in-class professional services, consulting, CRM, and deep knowledge of how to create the best experiences for enterprise companies.####Sales Cloud | Service Cloud | Community Cloud | Analytics | Predictive Actions | AI | A.I. | Einstein | Bots | HeyWire | Chatbot | Field Service | Self-Service | Self Service | LiveMessage | Commerce Cloud | Salesforce Message |

Geographic Focus

Languages

English

About NeuraFlash LLC We are NeuraFlash, your Service Cloud and AI experts. As a leading AI and Gold Consulting / ISV Partner of Salesforce, we are obsessed with helping our customers transform their businesses with Bots, Digital Channels, Service Cloud, Field Service Lightning, and Einstein Analytics. We specialize in building solutions that transform and optimize experiences: employee and customer. We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein/AI to improve their businesses and get the most out of their Salesforce.com investment.####We’re the “Service Cloud Guys” - it’s what we do!

Headquarters
Burlington, MA 01803
Phone
1-844-638-7235
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