Salesforce CoE, grants, license, and permit management
Key implementation values/specializations: User-centric design, data-centric approach, automation, digital transformation
Salesforce expertise: Platform, Sales Cloud, Service Cloud, Experience Cloud, Einstein, Marketing Cloud, Mulesoft
ICF (NASDAQ:ICFI) is a global advisory and digital services provider, but we are not your typical consultants. Our 8,000 professionals combine unmatched domain expertise with cutting-edge technology solutions to help clients solve their most complex challenges, navigate change, and shape the future. ####We're a Salesforce SUMMIT partner—the highest implementation tier—and public sector industry expert with more than 100 federal applications that help agencies achieve mission-critical goals. ####We combine deep domain expertise and Salesforce platforms to rapidly build solutions that optimize customer service, collaboration, data management, and transparency across functional areas. ####Our Salesforce Center of Excellence is a defined and implemented CoE model with integral change control, release management, and best practices that elevate our application development process. ####We also offer strategy and implementation expertise in digital platforms, design, advertising, development, and analytics. Integrating Salesforce with our TALLY loyalty platform creates intuitive programs and promotions that fuel omni-channel experiences.