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Kaizen - Salesforce Consulting for Manufacturing & Hospitality

Salesforce consulting with strong Manufacturing and Hospitality expertise

Overview

  • Salesforce partner since 2011, with more than 300 projects delivered.

  • Hospitality expertise across guest data, CRM/PMS integration, B2B and groups/MICE sales, Contact Center and front desk processes.

  • Manufacturing expertise across complex sales and distribution models, specification-driven sales, project-based selling, quoting, after-sales service and ERP integration.

Kaizen combines Salesforce expertise with a strong understanding of the business processes behind each project. Manufacturing and Hospitality are two core areas of expertise for Kaizen. In Manufacturing, we work with direct and indirect sales, distributors, specifiers and specification-driven sales, project-based selling, complex quoting processes, international teams, after-sales service and ERP integration. In Hospitality, we work with complex hotel operations involving guest data across multiple systems, CRM/PMS integration, B2B and groups/MICE sales, Contact Center processes and front desk customer interactions. We support new implementations and existing Salesforce environments through consulting, integration, evolution, adoption and ongoing support with CaaS.

Categories

Industry Competencies
Travel, Transportation and Hospitality
Product Competencies
Platform
Geographic Focus
Shows the regions where the provider operates or has done business
Spain
Supported Languages
English
French
Portuguese
Spanish