Two-Click-Hotline app: Provides the leanest and quickest trouble ticketing handling capabilities ever on the salesforce platform. Ensures customer satisfaction, SLA tracking, knowledge database for solution templates and various integrations.
Automatic Lead Generation from your website. Plug a snippet into your website and get hot leads of companies seeking information for a buying decision straight into your lead list in salesforce. Assign sales reps based on your organisation structure.
Siebel Migration at no cost. Leverage our Indian subsidiary to reduce application maintenance cost of your existing Siebel installation while setting up a project to migrate. Save up to 100% of project cost and sleep well during the migration.
OPTANIUM combines the methodology knowhow of the MIT, Boston, USA, in delivering CRM projects on time, in budget with the extensive technical knowhow of our Indian specialist and the knowledge of local business processes through our local language speaking business analysts in your favour.##You will never feel so relaxed during an implementation of one of our key solutions or a custom build/ configuration or customization of salesforce.##We ensure your users participate, you have full transparency on the project progress, there is no interest to sell change requests so you will definitely stay in budget and we always deliver on time, as we have done since our inception in 2013.##On the average, we make less than 2 mistakes during development, which all were found out in acceptance testing. That is unparalleled in the whole industry.##You are invited to check out our secret of success, which is transparency and which we are not hiding from anyone.##Whether you are tired from awkward processes, complicated user screens, or just the high cost of your local integration partner, give us a call!