Bond
Bond generates growth for clients by going beyond relation-ships—building unbreakable bonds between people and brands.
Highlights
- Strategic Services - Our clients rely on Bond for human-centered, brand-aligned loyalty CX strategies and analytics that span physical, digital, and call center channels, embracing the full spectrum of human experiences.
- Implementation - We offer a comprehensive range of Integrated Technology Solutions, including native and Lightning apps, and solution accelerators, complemented by alignment workshops, audits, blueprints, and path-to-value readouts.
- Managed Services - We serve as designers, builders, and operators, delivering comprehensive support services such as platform management, data monitoring and maintenance, fraud prevention, detection, proactive monitoring, and ongoing managed services.
Description
With rigorous methodology and innovative technology, grounded in Loyalty Science, we design, build and operate the full spectrum of loyalty to help thriving brands turn known customer connections into everlasting bonds.
From strategy to creation, we’ve designed market-leading Modern Loyalty, CRM, Customer Engagement & Customer Experience programs.
We’ve purpose-built technology solutions that leverage the best in market that drive scale.
We operate and manage programs and campaigns that interact with more than 100MM customers and participants.
Ask us how you can stay on top of the retail, financial and mobility trends with industry-leading intelligence that’s insightful and actionable with The Bond Mkt Intel Subscription or dive into nearly 15 years of data and insights from The Bond Loyalty Report™.
Geographic Focus
Pennsylvania
Ontario
Languages
About Bond Brand Loyalty Bond is a global insights-driven, customer engagement company that creates growth by building lasting connections between brands, their employees and their customers. Through decades of experience and the use of customer loyalty science, Bond transforms brands to be more customer-centric by combining innovative AI technologies and rigorous methodology from behavioral science and human-centered design. Bond is a Salesforce partner renowned for the Bond Behavioral Institute and the Synapze cloud platform. Bond is continuously recognized for its unique approach to tapping the incredible growth potential in known customer connections to create lasting customer bonds.