Bond - Bond Brand Loyalty - AppExchange
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Bond
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 3
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 14
  • Year this company was founded Founded 1980
Bond
We are Designers, Builders and Operators of outcomes
We support our deep client relationships across the globe.
Recognized by Forrester as a Strong Performer in Loyalty Services
We fuel growth for some of the world’s most iconic brands.

Bond generates growth for clients by going beyond relation-ships—building unbreakable bonds between people and brands.

Highlights

  • Strategic Services - Our clients rely on Bond for human-centered, brand-aligned loyalty CX strategies and analytics that span physical, digital, and call center channels, embracing the full spectrum of human experiences.
  • Implementation - We offer a comprehensive range of Integrated Technology Solutions, including native and Lightning apps, and solution accelerators, complemented by alignment workshops, audits, blueprints, and path-to-value readouts.
  • Managed Services - We serve as designers, builders, and operators, delivering comprehensive support services such as platform management, data monitoring and maintenance, fraud prevention, detection, proactive monitoring, and ongoing managed services.


Description

Bond is an insights-driven, customer engagement company that deepens relationships between brands, their employees, and their customers to drive lasting growth.####With rigorous methodology and innovative technology, grounded in Loyalty Science, we design, build and operate the full spectrum of loyalty to help thriving brands turn known customer connections into everlasting bonds.####From strategy to creation, we’ve designed market-leading Modern Loyalty, CRM, Customer Engagement & Customer Experience programs.####We’ve purpose-built technology solutions that leverage the best in market that drive scale.####We operate and manage programs and campaigns that interact with more than 100MM customers and participants.####Ask us how you can stay on top of the retail, financial and mobility trends with industry-leading intelligence that’s insightful and actionable with The Bond Mkt Intel Subscription or dive into nearly 15 years of data and insights from The Bond Loyalty Report™.

Geographic Focus

United States
Pennsylvania
Canada
Ontario
International India

Languages

English, French, Spanish

About Bond Brand Loyalty Bond is a Salesforce partner and Loyalty and Customer Experience leader as recognized by Forrester and Gardner. Bond uniquely provides expertise, in program design, technology build and ongoing operation. For more than a decade, Bond has published The Loyalty Report, which includes feedback from loyalty program members across more than 1,000 brands. Bond serves global clients in retail, financial services, automotive, healthcare, travel and hospitality sectors. Headquartered in Toronto, Bond operates eight offices across North America and Europe.

Headquarters
Toronto, Ontario, Canada
Phone
1-844-277-2663