Tinosys’ software offering augments existing customer service solutions such as salesforce CRM by providing insights, predictive, and specific recommendations based on analysis of data using AI
By empowering CRM companies to benefit from digital transformation, Tinosys enables businesses to offer autonomous customer service solutions which increase customer satisfaction (NPS/CSAT) and retention and ultimately drive business growth.
Digital customer services enhance a business’s ability to serve its customers’ needs through digital channels such as text messaging, online chat, voice assistance.
Tinosys is headquartered in Silicon Valley, USA. The Tinosys team consists of dynamic, seasoned senior developers and architects having vast IT experience across various business applications using Cloud, Mobile, Artificial Intelligent, Community, and Micro Services. We believe in technology & offer user-friendly simplified solutions that automate business processes.####Digital transformation of existing CRM products is key to being able to take advantage of this new, rapidly growing market. We are expert at deploying and integrating your business’s processes, applications, and assets with tested, digitally capable solutions that improve efficiency, enhance customer value, manage risk, and uncover new monetization opportunities.#### Tinosys’ interactive and intelligent capabilities transform businesses from reactive to predictive and provide a holistic view of customer sentiment, and customers and operations management health. Tinosys’ AI based analytics and prediction uses of past customer issues and data in conjunction with call-home/telemetry data from customer deployment. This analysis is based on an artificial intelligence technique called machine learning.