HigherEchelon, Inc. is a service-disabled veteran owned small business (SDVOSB) providing Salesforce implementation services to public sector and commercial clients. We provide a full consultative experience, incorporating discovery and change management.
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About HigherEchelon, Inc. HigherEchelon, Inc. (HE) is a service-disabled veteran owned small business (SDVOSB) who provides Salesforce (SFDC) development/implementation support services to public sector, private and commercial clients in order to modernize and improve organizational processes. We reduce or eliminate the use of custom code in SFDC solutions everywhere possible to streamline operations. This approach is encouraged by Salesforce; it reduces complexity, improves maintainability, and keeps overall costs down. We utilize an Agile framework with a focus on technology and process to enhance the business value of the SFDC platform. HE has an expert understanding of what tools to use in Salesforce’s portfolio to achieve the best results for clients, and has a highly skilled and experienced team of professionals who provide services to a variety of government and commercial clients. Additionally, HE is a registered Crest (formerly named Gold) Certified Salesforce consulting partner with over 40 highly experienced professionals. HE has developed a specialization in configurations for the Public Sector Solutions offering, has RMF experts on staff, and can assist with securing an ATO for SFDC solutions.
Case Studies
USMA at West Point - Service Cloud for Summer Leaders Experience
USMA at West Point - Service Cloud for Summer Leaders Experience Phase II
Three Wire Systems - Services Division Lightning Conversion and Improvements
Federal Capital Partners - Sales Cloud Rollout
SOCOM - Recruiting and Candidate Evaluation Community
ChalleNGe Academy Implementation of Academy Recruiting System
National Veterans Sports Program and Special Events Grants Reporting Solution
Washington Center for Equitable Growth - Cleanup and Improvements
Yulista Salesforce Upgrade including Marketing Cloud and Einstein
Policygenius: Innovation Enables Faster Partner Acquisition, Onboarding, and Activation
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