Increase customer satisfaction through an innovative digital and cross-channel experience: exploit new trends (e.g., bots, robots, selfcare, big data, smart analytics, AI) in your customer experience and omni-channel strategy.
Improve B2C and B2B players’ sales and services operations to gain efficiency: leverage on automation, focus on clients’ needs, leverage on new distribution channels, introduce disruptive tools (e.g., The BearingPoint’s pricing AI solution).
BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three units: Consulting, Solutions and Ventures. Consulting covers the advisory business; Solutions provides the tools for successful digital transformation, regulatory technology and advanced analytics; Ventures drives the financing and development of start-ups. BearingPoint’s clients include many of the world’s leading companies and organizations. The firm has a global consulting network with more than 10,000 people and supports clients in over 75 countries, engaging with them to achieve measurable and sustainable success.
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Listing: BearingPoint - Management and Technology Consulting