Horizontal Digital - Horizontal Digital - AppExchange
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Horizontal Digital

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 56
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 123
  • Year this company was founded Founded 2003
We build Digital 360 experiences that drive richer relationships

Horizontal is an Experience-Forward™ partner that delivers connected digital experiences for ​Fortune 500 companies​


  • Our Experience-​Forward mindset ​ aligns fully ​ with Salesforce​ Digital 360​
  • For nearly​ two decades, Horizontal has been delivering ​ on the foundation ​ of Digital 360​
  • Our Salesforce experts work hand-in-hand with our team of strategists, designers and technologists​


We believe organizations are only as strong as their worst customer experience. That’s why we elevate every moment across the digital journey to not only meet your customer’s needs...but also surpass them.####This Experience-Forward mentality demands that every action we drive on behalf of your business aligns with this promise and builds customer relationships that endure.####We deliver on this focus by designing and implementing website, ecommerce, and marketing programs powered by analytics & AI to create frictionless, personalized conversations for customers across all departments and channels.####Our global Salesforce practitioners are rooted in decades of digital legacy to not only implement best-in-class digital solutions, but also to deliver personalized, frictionless customer experiences at every touchpoint. All to enable us to deliver the Digital 360 model for some of the world’s most recognized Fortune 500 companies.

Geographic Focus


English, German, Spanish

About Horizontal Digital We believe that organizations are only as good as your worst customer experience. That’s why we operate with an unwavering focus on delivering connected customer experiences that raise the bar for all. Specifically, we help clients and partners harness the possibility within their Salesforce Digital 360 solutions by unlocking customer data and insights within every CRM interaction. We then share this information across your Salesforce products and platforms to serve richer, more meaningful conversations with your customer at every opportunity. This end-to-end approach helps our clients maximize their ROI while also delivering real-time customer moments that are impactful, memorable and actionable. We’ve successfully used this approach to solve for complex challenges across various sectors including health care, financial services and manufacturing since our inception in 2003. Have a complex challenge that needs a custom solution? We look forward to working together to answering your needs and setting your expectations higher.

Minneapolis, Minnesota