BlueHike
We are BlueHike: the expert for service and field service management in Salesforce. Our team of experienced consultants makes sure your call center, dispatch center and field resources are able to work in the most optimal way.
Highlights
- BlueHike focuses exclusively on optimizing the most challenging Service Management processes. We do this utilizing the Salesforce 360-platform, with a focus on Service Cloud and Field Service.
- We maximize the result of the service management implementation for our customers through increased efficiency, customer satisfaction and employee adoption. Our goal is to help customers take the next step on their service journey.
- We support all types of companies in optimizing their service management process, from large utilities that schedule thousands of engineers; to quality inspectors for a government agency, to service companies with 50 field technicians.
Description
Geographic Focus
Languages
About BlueHike We are BlueHike, and we love service! As Salesforce partner we support organizations who provide service and do maintenance for their customers on a daily basis. We support these organizations using solutions such as Salesforce Service Cloud, Salesforce Field Service and Experience Cloud. Furthermore we bring our own solutions and methods to jumpstart your service improvement journey. BlueHike is the subsidairy of Ideo focussing on using Salesforce solutions to improve the service processes of customers. Ideo is an IT consultancy company and expert in the field of service and maintenance processes. For over 20 years, Ideo has been advising businesses on how to optimally design their service and maintenance processes, by employing software from Salesforce, ClickSoftware and SAP and with a focus on scheduling and mobile challenges. Our customers are large (inter)national organisations.
Whitepapers