Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Revenue Growth, Customer Retention & Operational Efficiency
We build what moves your business forward!
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 10
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 44
Organizations that work with us get more from Salesforce. Faster revenue, stronger customer relationships, and operations that scale. Caribbean-rooted. Globally delivered.
Description
Founded in 2018, incorporated in Jamaica and Fort Lauderdale, Florida. Crescent Digital is the most experienced Salesforce partner in the Caribbean, built project by project across the region's most demanding organizations. US and international customers benefit from skilled nearshore delivery and ongoing Managed Support post go-live. Our work spans financial services, healthcare, media, energy, hospitality, and government. Delivered outcomes include same-day digital lending, wire transfer automation, account and credit card onboarding, AI-generated quotes, government licensing and permitting, hospitality guest services, and property management. We integrate deeply with core banking systems, ERP and accounting platforms, payment processors, credit bureaus, and government registries. We work across Sales Cloud, Service Cloud, Financial Services Cloud, Health Cloud, Energy and Utilities Cloud, Experience Cloud, Marketing Cloud, Data Cloud, MuleSoft, Slack, and Agentforce. Whether modernizing an existing environment or building from the ground up, we bring the experience and technical depth to get it right.
Highlights
We turn Salesforce into a revenue engine, a retention tool, and an operational advantage. Faster sales cycles, better customer service, happier employees, smarter forecasting, seamless onboarding, and a single view of every customer.
The most experienced Salesforce partner in the Caribbean, and the one built around deep market understanding. We know what it takes to drive real adoption, with great communication, change management, and user buy-in. That is what makes a project succeed
We start with the business outcome, not the technology. Every engagement is built around what success looks like and what it takes to get there, delivered by a skilled nearshore team that understands your market.
Crescent Digital's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Diverse-Owned Business
This company is at least 51% owned or operated by members of one or more of these groups: women, veterans, minorities, person(s) with disability(ies), and the LGTBQ community. To learn more, review the certification provided by the company.
Provider Details
With Crescent Digital and Sales Cloud, there's no more guesswork. Travel the road to revenue growth with confidence thanks to a complete view of your business through unified data from every source on a single platform.
Geographic Focus
United States • Anguilla • Australia • Barbados • Belize • Cayman Islands • Germany • Guyana • India • Jamaica • Saint Lucia • South Africa
Languages
English • Spanish