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Global Customer Loyalty and Customer Engagement Specialists

Building and creating customer loyalty 500 million times a day

Overview

Collinson has been building innovative loyalty programmes for the world’s biggest and most respected brands for over 30 years. Our focus on loyalty helps us deliver loyalty 500 million times a day through our loyalty programmes and customer rewards.

See How Global Customer Loyalty and Customer Engagement Specialists Works

Our team of experts can help you discover what your customers truly want and design the experience and customer loyalty programmes that will transform them into advocates.
We provide end-to-end services and products delivered through a robust model, maximising the power of Salesforce Loyalty Management with our own expertise and heritage.
We work with over 5000 merchants, 1400 banks, 90+ airlines and 20+ hotel groups globally to drive business performance and delight customers. Our world-leading proprietary customer loyalty solutions will extend and differentiate your loyalty programme.

Acquiring customer data and sustaining customer loyalty for long periods is a never-ending challenge that every business faces. While most consumers are members of more than 12 customer loyalty programmes, they are active in less than 50% of those programmes. What makes some programmes more successful than others and how do you make your customer loyalty programme one of those that people use, share and talk about? At Collinson we work tirelessly with customers to unlock the magic within their business, to design build and deliver the best loyalty programmes that set them apart from their competition and drive desired change – more mindshare, wallet share, advocacy, and Loyalty. To learn what we’ve done for businesses like yours and how we can leverage Salesforce loyalty management technology across Customer 360 to help you achieve your customer vision and bring your loyalty strategy to life, please get in touch.