ITS4U
We are the single point of contact for your CRM projects, covering needs analysis, solution implementation, training and change management.
Pragmatic and committed, we share your digital transformation objectives!
Highlights
- Committed: Results Driven Services®, our project management methodology, adds commitment to the benefits of Agile
- Experts: our team of dedicated consultants are trained, certified and experienced in CRM projects: functional consultants, technical experts, architects, project managers
- Recognised: we have successfully delivered more than 30 CRM projects since 2010 in Luxembourg and France.
Description
We are the privileged partner of your digital projects thanks to our expertise in 3 areas: CRM, DevOps and PMO (Project Management Office). We have been successfully delivering CRM projects since 2010.
The CRM team is composed of 12 dedicated members. All are trained and certified on a regular basis.
We create a strong partnership with our clients:
- Ahead of the project: strategic vision based on business objectives, scope definition, process modelling
- During the project: Agile implementation, integration with your IT, data migration, training
- After the project: support, coaching and adoption, evolutions
We cover:
- Sales force automation
- Customer care
- Marketing Automation
- Many other business processes
Our customers are successful in several industries:
- Telecom
- Real Estate
- Insurance, Banking
- Manufacturing
- Business services
- Non profit
Our commitment to your success contributes to delivering the best value for your project.
Geographic Focus
Languages
About ITS4U Group
Founded in 2009, ITS4U is now a European group of more than 90 team members that keeps its human ambition. Our vision is built on 4 fundamental values:
Quality: We favor quality. Our products and services demonstrate this.
Trust: We are honest and upright. Trust and transparency are the foundation of our relationship with our clients and team members.
Development: Our products and services help our customers to grow. Our team members reach their potential thanks to a personalized management and training path.
Independence: We believe in our spirit of entrepreneurship. We are financially independent. We decide freely.
Our CRM team can also rely on experts in 2 other areas:
DevOps: Our team of IT architects and experts is onboard with you from integration to development.
PMO: Our team of experienced project managers offers a wide range of services and solutions from coaching to the implementation of Agile methodologies.