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CCurrents | Complete Customer Engagement via Experience Cloud & Mobile Publisher

By CCurrents, LLC

CX & Analytics Solutions for HLS, Tech, & High Growth Businesses

Product Competencies: Platform

Certified People People employed by the consultant who hold Salesforce certifications that align to competencies: 4

Certifications The number of certifications held by people at this organization that align to competencies: 19

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Your MarTech stack should drive KPIs like engagement, conversion, retention, but you need help creating the experiences & processes to supercharge ROI. You need an expert in Marketing Cloud, Experience Cloud, and Mobile Publisher You need CCurrents.

Overview

Competencies

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Description

EXPERTISE THAT DELIVERS VALUE & TRANSPARENCY You need a team of experts who develop Salesforce solutions that fully integrate into your business. You want to connect your data end-to-end to create experiences that amaze and delight your customers. You also want to maximize customer value while minimizing costs. Hi, we're CCurrents. We live for this stuff. And would it be too much to ask for that team to utilize industry best practices and have thorough & clear documentation, while giving you complete control over the flow, pace, scope, schedule, and budget of the project? No, it wouldn't. We specialize in doing just that for firms in: HEALTH & LIFE SCIENCES - Patient Engagement - Call Center / Contact Center - Payer / Provider Hybrid - Payer / Provider Network Management - Broker / Patient / Member Portals - Enrollment & Quoting - Remote Monitoring / Remote Testing HIGH TECH / SaaS - Call Center Automation - Marketing Automation - Product Usage Monitoring - Channel / Order Management SERVICES - Salesforce Architecture & Implementation - Managed Services PLATFORM EXPERTISE Service Cloud, Experience Cloud, Marketing Cloud, Health Cloud, Mobile Publisher, Tableau, CRMA, Maps

Highlights

CONNECT WITH MULTIPLE CUSTOMER SEGMENTS Eliminate patchwork marketing automation and centralize your data without disrupting daily ops. With clean, actionable data, powerful communication templates, and customized journeys you'll quickly drive revenue.

INNOVATE WITHOUT HIRING A TEAM Transform the way you do business with a unified customer journey across all platforms thanks to a partner that focuses on your needs, strategizes solutions, and uses the latest tech to maximize and implement your vision.

CUSTOMER ENGAGEMENT SOLUTIONS FOR YOUR GROWING BUSINESS See ROI fast with industry best practices leveraging integrated Service, Marketing, Experience, and Mobile solutions to engage, delight, and retain your customers so you can grow the bottom line.