Hughes Systique
Hughes Systique offers Salesforce products Implementation (Sales, Service, Community, Einstein-AI), Data migration, Customization, Integration (REST/SOAP/Middle ware), Testing (Manual, Automation) and Support.
Highlights
- Hughes Systique offers Salesforce CRM solutions from Sales cloud, Service cloud, Customer / Partner Communities, Einstein-AI to Force.com based solutions by using Apex, Visual force pages, Lightning & Integrations etc.
- Hughes Systique Center of Excellence has a Salesforce expert team of more than 25 members including architects, business analysts, developers, admins, and QAs.
- Hughes Systique Salesforce consultants are very much familiar with Salesforce out of the box features, development platform and prefer to provide solutions which can achieve customer requirements in shortest time, maximum configuration & minimal coding.
Description
Case Study
HSC implemented Salesforce Service Cloud to help a global cruise line modernize its service operations. The solution improved case handling, enabled remote access and provided real-time insights for better decision-making.
Benefits:
With Salesforce Service Cloud, HSC delivered:
+Automated case creation via Email-to-Case
+Streamlined case management using Lightning Service Console
+Clean data migration from ServiceNow
+Integrated knowledge base for faster resolutions
+Custom reports and dashboards for management
+Mobile-friendly access
Geographic Focus
Languages
About Hughes Systique Private Limited
CMMi Level 5, ISO 9001:2015, ISO 27001:2013 and PCMMi Level 3 certified Hughes Systique Corporation (HSC) is an award-winning software solutions and services company that has been instrumental in steering the digital transformation journey of its clients from the forefront. With its innovative solutions and solution accelerators in the areas of CRM, Networking, Media Streaming, Retail, Automotive, Analytics, Blockchain and Security, HSC has helped its clients significantly reduce Time-to-Market, optimize business processes and successfully adapt to the changing business landscape.
Certified Salesforce Experts at HSC
At HSC, our in-house Salesforce expertise is backed by a strong foundation of industry-recognized certifications. Our team holds a wide range of credentials, including:
• Salesforce Certified Associate
• Salesforce Certified AI Associate
• Salesforce Certified Administrator
• Hyperautomation Specialist Certifications
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Platform App Builder
• MuleSoft Certifications
These credentials equip us to support clients navigate their Salesforce journeys with customized offerings for their enterprise.