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rockITdata

Contact Center solutions through the use of AWS Connect and Salesforce

Overview

We unleash the power of data by connecting data sources, harnessing AI technologies and deploying applications on Salesforce.

See How rockITdata Works

rockITdata's unique team is comprised of IT consultants and system implementers of cloud, data and AI/ML technologies with Salesforce, AWS and Microsoft.
- Domain expertise around Call Center Modernizations, CRM applications and cloud integrations - Flexible & affordable Managed Services program (GSD - Guided Services Delivered) - Technical Staffing: Right Resource, Right Technology, Right Price
Salesforce Capabilities: - rockITCX our AWS Connect contact center solution with SF desktop agent out of box. - Implementation/Integration Services & Quick Start Packages - AI/ML Solutions - Big Data & Analytics

rockITdata is a certified HUBZone Small Business, Veteran-owned Small Business (VOSB), Woman-owned Small Business (WOSB), Woman-owned Business Enterprise (WBE), Minority Business Enterprise (MBE). We provide focused, scalable cloud solutions that have been established to meet our clients' business objectives. As an experienced Salesforce consulting firm, we’ve successfully overseen many Salesforce implementations. Our flexible and unique approach provides Salesforce expertise and hands-on guidance with consistent results.