Cognity professionals have successfully implemented 200+ complex and demanding, enterprise-scale projects that empower our clients to increase customer satisfaction & retention, improve employee productivity and deliver unique customer experiences.
Our professionals are highly-experienced in CRM, implementing Sales, Service & Marketing projects since 1998. They have unique industry knowledge and CRM expertise in Telecommunications, Financial Services, Retail, Pharma, CPG, Hospitality and Betting.
We work hand-in-hand with our clients to help them reach their business goals, resolve the complexities of their processes and bridging digital and physical experiences, in a seamless, omni-channel, "customer-first" experience.
Cognity is a System Integrator implementing Salesforce solutions for all the Sales, Service & Marketing processes of an organisation, across channels. We are empowering the Digital transformation of our clients and the truly omni-channel experiences they offer to their Customers. We currently have 350+ professionals working for the success of our clients.####Born as a CRM company, Cognity is a perfect match for your Salesforce implementation and a natural selection for your digital initiatives. By adopting a "customer-first" approach, Cognity digitally transforms Sales, Service & Marketing processes, blends channels and experiences in a customer-centric manner. This enables our clients to deliver the best of their organisation to the benefit of their Customers. ####Our highly competent professionals will work together with you, as one team, guided by your business goals and priorities. Cognity is available to guide you and assist you in making the right choices and make the best out of your Salesforce investment.