We specialize in Zendesk to Salesforce (Sales & Service cloud) migrations. We've built an internal product to automate 250 hours of admin work associated with a migration. We are the quickest, best priced and most knowledgeable partner on the market.
At Salesforce, we built their flagship Einstein Bot product and their digital channels. After we left to start CloudX, Salesforce hired CloudX to implement an Einstein Bot for the Essentials Team. We're the right partner for Bots & digital channels.
Communities can be extremely powerful for your business. We've seen deflection rates and customer satisfaction rise with both unauthenticated and authenticated communities. We specialize in implementing these products for companies of all sizes.
CloudX was founded on the mission to help businesses succeed with well architected systems to automate daily operations. Our CEO, Ruby Kandah, has been recognized by Salesforce & Bluewolf as a leader in Salesforce development. She has saved companies millions of dollars by architecting their path to the cloud. Her deep expertise in AI & automation furthers our clients success cloud systems. Prior to CloudX, Ruby served as an executive at Salesforce, building their Einstein bot product. She also served as a spacesuit engineer at NASA Johnson Space Center.