Concentrix - Your Salesforce partner for end-to-end transformation - Concentrix - AppExchange
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Concentrix - Your Salesforce partner for end-to-end transformation
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 285
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 255
  • Year this company was founded Founded 2004
Concentrix - Your Salesforce partner for end-to-end transformation
Concentrix, A Global Technology and Services Leader
Every day we're busy helping over 2000 of the world's best brands solve their toughest business chal
Solving your toughest business problems around genAi, customer experience, modernization
Harnessing data, technology & operational excellence to transform experiences across the enterprise
Human-centered Tech-powered Intelligence-fueled. 2000+ clients; 70+ countries; Fortune 500 company
Summit Partner. OSP & ISV Partner. 250k agents. 500+ consultants. 730+ Consultants.
Recognized by Forrester, IDC, Everett, Gartner. 131 awards last year.
Next Gen Customer Care: A New Model for Customer Engagement
Customer Experience is an operating discipline.
Connect the siloes, incentives and measures to align with your business goals.
Unify data; omnichannel and self-service; advisor and expert support; inspire loyalty; drive value
Concentrix Managed Service model designed to scale and connect digital and human agents
Maximize the value of every customer interaction and unlock new revenues from existing customers.
Your Salesforce partner for end-to-end transformation

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that provide end-to-end transformational experiences with Salesforce.

Highlights

  • Salesforce Summit certified and 17+ years in partnership, Concentrix has collaborated with progressive executives around the world for over 30 years to future-proof their business and stay ahead of the competition and customer expectations.
  • We are a leading Salesforce solutions provider driving digital transformation for customer support centers around the globe and across Service Cloud, evolving with generative AI & Einstein for Service, defining solutions & thought leadership.
  • We’re passionate about combining tech with human-powered interactions to solve complex CX problems. That’s why we’ve been investing in digital-first for years with our best-in-class accelerators, engineered for the Salesforce Platform.


Description

Experience the Power of fully integrated technology and services that power the worlds best brands, today and into the future. ####Human-centered, tech-powered, intelligence fuelled. We’re the global technology and services leader that powers the world’s best brands. We design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve##their toughest business challenges. Whether it’s designing game-changing brand##experiences, building and scaling secure AI technologies, driving new efficiencies with Agentforce, or running digital operations that deliver global consistency with a local touch, we have it covered.At the heart of what we do lies a commitment to transforming the way companies connect, interact, and grow across the world and into the future.

Geographic Focus

Languages

Dutch, English, Finnish, French, German, Danish, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese

About Concentrix Concentrix Corporation (NASDAQ: CNXC), a Fortune 500® company, is the global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more.

Headquarters
Newark, CA USA
Phone
1-800-747-0583