MuniPaaS Corporation - MuniPaaS Corporation - AppExchange
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MuniPaaS Corporation

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 4
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 2
  • Year this company was founded Founded 2020
Rethinking Local Government via Digital Citizenry!

MuniPaaS Consultants provide Local Governments : ####- The ability to measure end-to-end Service Delivery##- Tools to Interact with Citizens using email, text, phone, social and more##- Decreased Cost per Interaction##- Service Agility and Flexibility

Highlights

  • SELF-SERVICE CITIZEN TOOLS - Have a suite of tools that provide citizens with easy access to Report Issues, File Complaints, Pay Bills, Apply for Permits, Engage with Community Projects, and many more.
  • INTEGRATED WORKFORCE MANAGEMENT - Track and measure work being done on Service Requests across the entire enterprise, either within MuniPaaS using Field Service Mobile Applications or other systems and apps already in use at the city. (GIS,ERP, EAM)
  • CONNECT WITH YOUR CITIZENS EASIER - Citizens can now access the same services via Web forms, Twitter, Facebook Pages, Email, Phone, SMS, and Counters to get a consistent experience.


Description

MuniPaaS was established with the aim to transform how local governments engage with their citizens. Our 20+ years of knowledge in dealing with local governments has resulted in acquiring intimate insight about the industry. More than 20,000 local governments exist in Canada and in the US – MuniPaaS, in its DNA, recognizes and caters to each of their uniqueness. Thus, we set out to disrupt the market, by introducing municipal standards and interoperability to existing systems and a revolutionary new paradigm to Service Management and support to Digital Citizenry.####Our platform aims to :####- Harmonize citizen engagement in a single platform across all city divisions##- Measure the pulse of the city by getting better data insights and dashboards##- Gather trends Service Requests and Delivery to improve Customer Service and operational efficiency

Geographic Focus

Canada
Ontario Quebec

Languages

English, French

About MuniPaaS Corporation MuniPaaS was established with the aim to transform how local governments engage with their citizens. Our 20+ years of knowledge in dealing with local governments has resulted in acquiring intimate insight about the industry. More than 20,000 local governments exist in Canada and in the US – MuniPaaS, in its DNA, recognizes and caters to each of their uniqueness. Thus, we set out to disrupt the market, by introducing municipal standards and interoperability to existing systems and a revolutionary new paradigm to Service Management and support to Digital Citizenry.

Headquarters
King City, Ontario, Canada
Phone
+12898097408
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