Salesforce Managed Services - Ebicus BV - AppExchange
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Salesforce Managed Services
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 20
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 19
  • Year this company was founded Founded 2000
Salesforce Managed Services
Managed Services van Ebicus - Support en Onderhoud
Continuous improvement of your Salesforce solution

Ebicus was in 2023 the first local partner to adept the new MSP Program for partners and related logo. Maintenance & Support is in the DNA of Ebicus and requires different approach, services and consultants than for implementations. MSP = Customer success

Highlights

  • 1. Administration:##- Virtual/Remote Admin##- Org/User Mgt##- System Admin##- Org maintenance##- Health check
  • 2. Support Services:##- Tier 1##- First line##- Help Desk/Break fix##- CoE
  • 3. Release & Change :##- Change management##- Feature activation##- Continuous improvement##Reports & Dashboards/BI/Tableau/PowerBI##- Data analytics##- Data Cloud##- AI##- User Adoption (Whatfix)


Description

Ebicus' Salesforce Managed Services offers all the necessary expertise under one roof as an addition to your team or as an alternative solution. You opt for fast and flexible service that is very cost-efficient.####Setting up, maintaining, expanding and integrating your Salesforce environment often turns out to be more complex than expected. The required Salesforce expertise you need is diverse and usually cannot be contained in one person. In practice, this means that internal administrators cannot always solve the problem on their own. A multidisciplinary team is then needed to continue to get the most out of your Salesforce environment.####We offer you the sheep with five legs. Even though you pay for the price of one person, you hire a team of Salesforce specialists.####Are your internal Salesforce administrators having trouble finding a solution? Is additional help or knowledge needed? Are you having trouble finding suitable candidates for your Salesforce vacancies? Are Salesforce's (internal) management and maintenance costs higher than budgeted? Do you have the feeling that you are not getting the most out of your Salesforce environment? See our services below!

Geographic Focus

International Belgium Netherlands

Languages

Dutch, English

About Ebicus BV Ebicus is your partner in the full product lifecycle of Salesforce Service, Sales & Marketing. Ebicus’s strength lies in the expertise we have built up in recent years in the areas of CRM, Customer Experience and the automation of the processes that support this. Salesforce fits perfectly with the Ebicus identity based on our years of experience in:####-Enterprise & Midmarket environments##-CRM processes##-Integrations##-Project-based work (agile / scrum)##-DevOps##-Salesforce Expertise####Looking for specialists in Salesforce Sales, Service and Marketing to strengthen your project team?####With more than 20 years of experience with large enterprise and midmarket customers, our experts are of more value. From business analyst to architect, from developer to administrator and from configurator to product owner: Ebicus has all the knowledge to tackle your challenges.

Headquarters
Haarlem, The Netherlands
Phone
+31 (0)204868146